On this page:
CSS Center
The CSS Center is a platform to manage your participation in the CSS program. Core CSS Center features allow you to do the following:
- Administration:
- Manage your participation in CSS program opportunities
- Manage your Logo that is shown on Google
- Prove your CSS eligibility
- Apply CSS-specific user management, including setting access rights to associated Merchant Center accounts
- Manage your merchants’ portfolio:
- Grow your portfolio with self-service merchants’ onboarding feature (switching MC accounts)
- Get your portfolio organized via labels and filters
- Gain a holistic overview of participating CSS domains, as well as all associated Merchant Center (MC) accounts
- Provide a single point of entry for all associated MC accounts
- Manage your merchants’ issues and growth at scale via aggregated diagnostics, tips and best practices
- Manage your CSS product pages:
- Understand issues that do not allow your CSS product pages to be shown across Google
- See all CSS product pages and their performance
You can find an overview of all features in the CSS educational hub and in the CSS Center Help Center.
CSS Newsletter
The CSS Newsletter is an official communication sent to all CSSs on a weekly basis to share any important information that involves:
- Product updates
- New betas
- Important change
To sign up for the newsletter, fill out this form.
Education Hub
The Education Hub is a platform designed for CSSs where you can access all relevant Shopping Ads resources (Product formats, campaign basics, insights, trends, etc.) to best manage your business and help merchants grow.
Process to sign up
To have full access to the Education Hub, complete this form to register interest and start the NDA application process.
Once the form has been submitted you’ll receive an email from css-nda-request@google.com to complete the process.
Get familiar with support paths
Depending on your issue, different Google teams can help you move forward.
Use this support link for any queries related to:
- Account switches
- Campaign implementation and modification
- CSS Marketplace request
- Feed audits
- Feed implementation
- Feed optimization
- Onboarding support
- Parallel tracking exemption & opt-ins
- Troubleshooting for CSSs
- Update your “By CSS” links
For all troubleshooting queries including Billing & Invoicing, Google Analytics, Merchant Center, and Policy & Ad Review, speak to a customer support agent by accessing live chat and email.
FAQs
How can I increase the offer limit for a merchant or for an MCA?
How can I turn on parallel tracking or be exempted from parallel tracking?
What are Comparison Listing Ads?
How can I opt-in or opt-out of Display remarketing or Shopping ads beyond general search?
- Display remarketing
- Shopping ads beyond general search (including the Shopping tab, Image Search, and YouTube)
How can I switch a merchant from CSS A to my CSS?
CSS Partner Program information
- Discover what the CSS program is about
- Check out the benefits of becoming a Partner or Premium Partner
- Read success stories of merchants working with CSSs