LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Learn more in our Cookie Policy.
Select Accept to consent or Reject to decline non-essential cookies for this use. You can update your choices at any time in your settings.
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
Discretionary bonuses
Medical and Dental Insurance 1st of the month following employment
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401K plan with employer matching
Robust PTO to include, sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long- term disability, parental leave.
And more!
About The Role
The Operations Director is the installation leader and provides strategic oversight of the property’s operations for both community and facility management to achieve the highest levels of exceptional living for residents. The Operations Directors achieves results that promote business success through leading their teams in our company’s We Care culture.
What You'll Be Doing
Accountable for achieving budgeted occupancy and setting/implementing marketing strategy.
Ensure property’s adherence to all company policies.
Set business priorities, supervises leasing and prospect management, and overseeing maintenance performance.
Collaborates with Facility management on outstanding maintenance issues, identifying reoccurring maintenance problems, and developing proactive solutions.
Ensures all operational metrics and maintenance metrics are achieved in accordance with business agreements
Foster and embody a WeCare Culture.
Interview, hire, onboard and retain talented candidates that will allow the property to achieve their goals.
Lead and development team members to achieve personal and professional growth within our WeCare culture through mentorship and direction.
Manages team and business priorities through feedback to improve team performance, building relationships and problem solving.
Create, maintain, and collaborate relentlessly with all stakeholders including Installation Commands, Housing Partner, Residents, key internal stakeholders, to achieve company and installation goals.
Take initiative to obtain and action all feedback from key stakeholders above
Responsible for developing the annual budget and achieving the monthly financial targets.
Accountable for financial management of the property, including, but not limited to annual budgets, monthly/quarterly financial reports, and monitoring expenditures.
Processing of various financial tasks to include payables and receivables
Supports Project Development team as requested for Service partner data calls, meetings, schedules, and visit
Typical Physical Demands: Regularly use hands to manipulate tools, controls, phones, and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 50 lbs.
Typical Work Conditions: Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents, and other staff members during the workday.
Who We're Looking For
High School Diploma or equivalent required.
Associate’s or Bachelor’s degree is preferred
Minimum of 10 years’ experience in property management or hospitality industry
Minimum of 7 years’ of general people management
Solid leadership skills to include promoting core values, collaborating, developing others, solid decision making, and accountability
Strong financial acumen
Prove ability to create and maintain budgets and forecasting
Results Driven and detail oriented
Ability to communicate effectively and speaks and writes with ease, clarity, and impact
Ability to manage competing priorities
Ability to create and foster partnership
Ability to listen attentively and be empathetic
Possession of a valid state issued Driver’s License and safe driving record are required.
Candidates should also possess or be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) professional designation within one (1) year of hire
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
#IND123
Seniority level
Director
Employment type
Full-time
Job function
Sales and Management
Industries
Real Estate
Referrals increase your chances of interviewing at Balfour Beatty Communities by 2x