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At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses:
Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.
Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.
Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.
Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.
We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.
Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.
Senior Director, People - Latin America
A little bit about our team:
The People team sits at the heart of Warner Music Group and is focused on attracting, retaining and developing exceptional people, enabling them to be the best they can be to drive Warner’s continued success in the marketplace. The team designs, implements and facilitates People programs around Talent Acquisition, Talent Management, Learning & Development, Employee Engagement, Compensation and Benefits and People Experience and Solutions. Our team also partners with the business to support key organisational initiatives. We are passionate about what we do, always striving for better, willing to go the extra mile and happy to roll up our sleeves to support our colleagues.
Your Role
We are looking for a creative, culturally curious and commercially oriented leader to partner with our business and transform the employee experience across our Latin America business. You’ll be a driver of change, growth-minded and relentless in your focus to deliver on our employee value proposition and to hire, develop and retain the very best talent. You’ll exercise extraordinary stakeholder management skills, dual reporting through to our Latin America business leadership team and our global People team, and your cultural curiosity and influence will yield great ideas and pragmatic ways to deliver our people agenda.
Here You’ll Get To
Partner with, inspire, mentor and lead local people team resources, providing impactful leadership and coaching that delivers a consistently high service
Exercise a data-driven approach, using insight to identify trends and inform decisions
Understand the business’ models, goals, vision and culture and to contribute to their development and people and culture priorities
Partner with global people team members to manage matrixed complexities relating to global teams with Latin America based resources, keeping stakeholders appraised and engaged
Develop strategic workforce plans and propose models and approaches to support objectives and advance the business and its functions
Collaborate with Global People team centers of excellence to successfully deliver programs, initiatives and cycles
Coach senior leaders to drive change management, talent, DEI, mobility and communication strategies for their teams
Own the delivery of the talent and organizational development agenda for WM Latin America
Partner closely with the CFO to ensure people plans align with financial plans
Navigate complex situations, environments and team dynamics
Advise and influence on workforce planning, organisational design and development, talent management and talent retention including succession planning, career management, performance planning, coaching, recruiting and onboarding strategies
Identify reward strategies that recognise high performance, innovation and creativity
Facilitate individual, team and leadership interventions, enhancing local, peer-to-peer and networked team dynamics
Negotiate Senior Executive level engagements/service agreement amendments and exit/restructuring arrangements
Manage people operations locally spanning policy, compliance, Workday maintenance and reporting, onboarding and offboarding, talent acquisition, employee relations, payroll, benefits management etc
Roll out all key people processes, including introducing appropriate policies and procedures and management of a full employee lifecycle from onboarding to offboarding across the region.
Manage day-to-day People responsibilities such as data entry and management, relocation, terminations, immigration, employee benchmarking, employee relations, annual merit and bonus process, etc.
About You
You’ll be a commercially astute People leader with a strong business partnering background
You’re resilient and able to take on complex situations with enthusiasm and a sense of calm
You’re an ambitious leader, change agent and internal business consultant
You exhibit a high level of emotional intelligence and awareness
Project management and delivery capabilities – you’re highly organised.
Insight driven HR gurus – you’re highly analytical and can draw insight from data and promote technology enabled people solutions.
Experience in driving cultural change and delivering DEI and ESG outcomes.
You are culturally curious! An inquisitive networker with a pulse on people trends.
You have a high tolerance of ambiguity and are flexible to business needs.
You’re an impactful storyteller who brings vision to life - communication is your thing.
Critical thinking, problem-solving and cutting through complexity is simple to you.
You deliver strategic and operational people outcomes successfully and with a smile.
You have exceptional conflict management, negotiation and influencing skills.
Your background has the full gamut of People skills: Employee Relations, Employment Law, Recruiting, Talent & Development, Org. Development, People Tech, DEI, Compensation and Benefits etc
You thrive on delivering business goals and build relationships in person and virtually.
Fully bilingual in English and Spanish. Portuguese would be of added value.
We’d Love It If You Also Had
Experience working within the music, tech or media industry, although not essential
Experience of cloud-based HR systems (Workday).
About Us
As the home to Asylum, Atlantic, East West, Elektra, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Redefining what it means to be a music company in the 21st century, our consumer brands include trend-setters like UPROXX, Songkick, HipHopDX, and EMP. We’re the home to WMX – the next generation services division that connects artists with fans and amplifies brands in creative, immersive, and engaging ways – and Alternative Distribution Alliance (ADA) – the ground-breaking global distribution company for independent artists and labels.
Together, we are Warner Music Group: Music With Vision & Voice.
Love this job and want to apply?
Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.
Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.
Thanks for your interest in working for WMG. We love it here, and think you will, too.
WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other characteristic protected by applicable federal, state or local law.
Salary Range
Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.
WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other characteristic protected by applicable federal, state or local law.