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The CNO in collaboration with the hospital executive and leadership team plans, implements, evaluates, and monitors progress with the hospital/nursing’s vision and goals, polices, procedures and practices for patient care; and facilitates the delivery of high quality and cost-effective health care services. The CNO promotes leadership and directly mentors key management staff, while creating a culture of safety and accountability. A key priority of the CNO role is the enhancement of quality initiatives and development of strong working relationships with physicians throughout the organization.
EXPERIENCE/QUALIFICATIONS:
A minimum of 3 years senior management experience in a clinical leadership role, preferably prior experience as CNO, within the state of California.
Meets The Joint Commission and Title 22 and Det Norske Veritas ( DNV) regulations for Chief Nursing Officer.
Strong demonstrated financial and operational acumen, including a broad knowledge of information technology.
A comprehensive understanding of issues facing the health care industry and the implications for future provision of clinical services.
Proven success in developing and motivating staff while accomplishing key strategic objectives.
Demonstrated ability to effectively collaborate at all levels of an organization.
EDUCATION:
Master’s degree required.
LICENSURES/CERTIFICATION:
Current Registered Nurse license in the state of California.
American Nurses Credentialing Center certification (ANCC) as a nurse executive preferred.
Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment.
MUST HAVES:
All required licensures, certifications, mandatory education; along with annual occupational health screenings must be completed prior to the expiration date or by the end of the month in which they are due. Reference the Educational Requirements: Must Haves, Mandatory and Unit Based policy (in electronic policy management system) for the specific requirements for this position.
DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position. The essential functions of this job include but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) :
Participates in organizational strategic planning and demonstrates leadership toward the attainment of organizational goals and objectives.
Establishes nursing and patient care goals and objectives and approves departmental goals and objectives in alignment with strategic plan and provides leadership and oversight toward attainment.
Collaborates with hospital physicians to develop effective strategies for improving the quality of patient care.
Determines the types and numbers of staff necessary to provide safe, quality care for all the patient care areas in accordance with standards of practice and regulations.
Collaborates with the Education/Quality leadership team assuring the appropriate development and implementation of educational programs and competencies for clinical personnel are in place.
Partners with the CIO and other appropriate leaders, to develop, modify or implement effective clinical information systems.
Collaborates with key leaders in the development of effective strategies for maximizing the patient experience/ satisfaction across the hospital.
Coordinates completion of annual operational and capital budgets of clinical departments in cooperation with department heads and CFO.
Mentors and coaches nurse leaders and other clinical management staff in a positive manner. Performs at least one written evaluation annually for each direct report.
Ensures clinical/nursing services are delivered in compliance with federal and state laws and rules and regulations of governing agencies. Is primarily responsible for all surveys conducted by state and regulatory agencies regarding clinical services.
Provides regular and ongoing written and verbal reports with regards to Nursing Services to the CEO.
Performs other duties as assigned.
The following job accountabilities are not unique to this particular job but are common to all jobs at VPH:
Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful, and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals.
Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.
Participates in operational aspects of the department and maintains/participates in performance improvement activities within the department.
Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety, and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).
Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the workplace. Maintains a safe environment for self and others.
Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers, and visitors.
The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.
WORK ENVIRONMENT:
Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.
Fast and continuous work pace with variable workload.
Frequent contact with staff and public under a variety of circumstances. Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees, and applicants of all socio-economic levels from a diverse cultural and ethnic population.
Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.
Handles emergency/crisis situations in accordance with Hospital policy.
Answers phones or pages; may carry a beeper/pager.
Occasional travel may be required.
Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.
PHYSICAL DEMANDS:
Key for Physical Demands
Continuous
66 to 100% of the time
Frequent
33 to 65% of the time
Occasional
0 to 32% of the time
Clerical/Administrative Non-Patient Care
Frequent/continuous sitting with occasional, intermittent standing/walking.
Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
Occasional/intermittent reaching at or above shoulder level.
Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
Continuous use of near vision, hearing, and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
Seniority level
Executive
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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