Customer Service Representative
Customer Service Representative
Moon Moments
New York, NY
See who Moon Moments has hired for this role
Compensation: Competitive weekly pay
Location: On-site in New York
We're on the lookout for a personable, well-organized, and polished Customer Service Representative to join our client's dynamic team. As a crucial member of the team, you'll be at the forefront of delivering outstanding customer support, addressing inquiries, and resolving issues with finesse.
Requirements:
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Proficiency in multitasking and task prioritization
- Basic computer skills including Microsoft Office proficiency
- Prior experience in customer service is advantageous, though not mandatory
- Promptly respond to customer queries
- Process orders and handle returns efficiently
- Maintain precise and current customer records
- Provide exceptional sales support, engaging customers with product/service information
- Demonstrate the value of our client's offerings to customers
- Educate customers on featured products and promotions
- Offer personalized recommendations based on customer preferences
- Tailor solutions to exceed customer expectations
- Identify opportunities for upselling products/services
- Collaborate with the team to spot potential leads
- Keep meticulous records of customer interactions and sales activities
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Internet Publishing
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