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OFFICIAL JOB TITLE: Associate Director of Donor Relations
DIVISION: University Advancement
DEPARTMENT: Constituent Engagement
BARGAINING UNIT STATUS: ESU, Cat. 14
JOB CODE: DA8719
FLSA STATUS: EXEMPT
REPORTS TO: Director of Donor Relations
SUPERVISES: May supervise student workers.
SUMMARY PURPOSE OF POSITION: The Associate Director of Donor Relations is responsible for developing and executing a range of stewardship activities to ensure that the University creates, nurtures, and sustains long-term personal relations with its donors, alumni, parents, and friends, inspiring further support for the University’s important programs and initiatives. Reporting to and working closely with the Director of Donor Relations, the Associate Director of Donor Relations maintains connections, strengthens relationships, inspires, and engages donors through strategic communications and multiple small and large-scale donor events throughout the year. The position will manage a portfolio of donors, travel on behalf of the University, and work closely with major, annual giving, and leadership annual giving officers to ensure appropriate and timely stewardship. This position’s activities contribute toward additional gift increases and improved retention rates. Exceptional communication and writing skills, attention to detail, and demonstrated experience analyzing and understanding donor records, development data, and stewardship trends are essential.
Examples Of Primary Duties And Responsibilities
Helps cultivate relationships with major prospects and donors by writing and sending custom letters, notes, and emails, including but not limited to gift acknowledgments, pledge payment reminders, and stewardship reports
Customizes acknowledgment and stewardship letters that provide program details and information reinforcing the University’s case for support while offering compelling information about key programs and activities
Creates segmented, generic impact letters for identified annual giving and major donors
Through stewardship letters, illustrates the value of the University’s programs and reinforces the impact of a donor’s gift
Creates and sends note cards and letters of thanks, sympathy, birthday wishes, births, anniversaries, etc. to donors and University constituents
Works with the Advancement Services, Annual Giving, Development and Communications teams, as well as campus partners to obtain information about programs and services for custom acknowledgment letters, proposals and reports
Pursues annual giving and major gift donor engagement experiences based on donor interests for those donors not involved in traditional committee structures, campus partner involvement, special briefings, and other curated activities
Works with Development and Communications teams on strategies to capitalize on donor stewardship communications including donor recognition collateral
Works in partnership with the Director of Donor Relations to create and implement recognition programs and giving societies
Participates in regular brainstorming on innovative, unique, and personalized stewardship communications and experiences
Works with Microsoft Office Suite
Provides support to the Director of Donor Relations
Executes stewardship events for donors, including managing internal and external logistics, briefings, event execution and follow through
Maintains accurate and up-to-date donor contact and biographical information
Participates in the development and documentation of best practices for further enhancement of the University's donor relations and stewardship programs
Performs other duties and responsibilities as assigned by the Director of Donor Relations
Minimum Qualifications
Education: Bachelor's degree.
Experience: Three (3) years of progressively responsible advancement experience.
Other: Position requires off-campus travel. Flexible schedule to include evening and weekend hours.
Preferred Qualifications
Experience in Higher Education
Must be willing to contribute actively to the mission of the University
Minimum of Bachelor's Degree and 3 years of experience
Ability to maintain a high degree of confidentiality
Ability to work in a team setting
Excellent verbal and written communication skills required
Excellent customer services skills required
Knowledge of Microsoft Office Suite and Salesforce CRM
Knowledge, Skills, And Abilities Required
Strong written and verbal communication skills
Ability to draft correspondence and create a narrative that includes impact and gratitude
Proven track record for learning and mastering software tools needed for day-to-day work tasks
Experience and demonstrated ability to coordinate and prioritize work flow processes including managing multiple tasks, setting schedules, meeting deadlines, organizing, and planning
Comfortable working independently as well as collaborating as part of a team
Experience planning, implementing and personally executing a variety of cultivation, thank you, and engagement events
Strong interpersonal skills and ability to develop excellent relationships with colleagues and campus partners
Comfortable working in a fast-paced work environment and adapting to rapidly changing priorities and needs
SALARY: $63,389.00-$73,500.00**
UMass Dartmouth Offers Exciting Benefits Such As
75% Employer-Paid Health Insurance
Flexible Spending Accounts
Life Insurance
Long Term Disability
State Pension Retirement Plan
Optional Retirement Savings Plans
Tuition Credit (Employee, Spouse, & Dependents)
Twelve (12) paid holidays
Paid personal, vacation, and sick time
And More!
Benefits for ESU Union: ESU
Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship is not available.
To apply please submit a letter of interest, a current resume and the contact information for three professional references.
The deadline for internal applicants is July 26, 2024.
The review of internal and external applications will be ongoing until the position is filled.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Higher Education
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