Operations Project Manager
Operations Project Manager
Premier LogiTech
Coppell, TX
See who Premier LogiTech has hired for this role
The Operations Project Manager is Premier LogiTech’s direct line of contact with our Clients and a key player for partnering with internal teams throughout the project lifecycle from conception to delivery. The ideal candidate will have prior experience in a hands-on, operationally focused role leading projects involving hardware products/services.
Essential Responsibilities:
Project Management:
- Plan and manage key new client projects.
- Assess and evaluate client needs for initial scope of project to develop project specifications and objectives.
- Prepare and maintain project plans and client-facing communications including - but not limited to - project timelines, schedules, agendas, and training plans.
- Monitor project scope, deliverables, change requests, and progress through the duration of the project plan.
- Proactively identify factors jeopardizing the project and escalate issues to management as appropriate.
- Manage multiple projects, tasks, and responsibilities simultaneously.
- Develop and maintain product and system knowledge, attend, and conduct internal and external training sessions, review enhancement and defect-resolution software.
- Conduct onsite presentations, webinars, and conference calls during the implementation phase to orientate a new client, collaborate and train client contacts on systems and processes.
- Provide design documents or configure Premier systems as needed to support the project scope and specifications.
- Create support model documentation for respective projects.
- Support launch plans for new services and client requirements, including reporting and necessary documentation.
- Review documentation and ensure it is complete, acceptable, and aligned with standards.
- Prepare regular project status reports in accordance with the guidelines set by the Leader.
- Work closely with business units and partners to define and manage the scope of business for each new project.
- Cultivate the client relationship during the implementation phase by establishing expectations and continue to maintain regular client communication to ensure expectations and service needs are being met.
- Serve as central point of contact throughout the duration of the project and routinely relay project information to management and key stakeholders.
- Work closely with internal partners (Customer Service, Financial Operations, Card Operations, Product Support, and Product Development) to ensure client-specific requirements are executed.
- Assist other team members with client implementations, product knowledge and project tasks.
- 3 plus years’ experience designing processes, managing third party providers, internal departments and directing operations for new business implementations.
- 3 plus years’ experience working directly with internal and external clients.
- 3 plus years’ experience with all Microsoft Office applications
- Product Management or Process Improvement experience
- Excellent interpersonal/communication and presentation skills
- Strong consultative, analytical, and problem-solving skills.
- Ability to manage and prioritize multiple competing projects.
- Ability to inspire and motivate.
- Detail oriented, strong organizational skills and ability to work independently with a sense of urgency.
- Bachelors in complementary field of study preferred.
- CAPM or PMP Certification is a plus.
- Comprehensive understanding of the Technology or Logistics Services Industry preferred.
- Ability to sit or stand for long periods of time.
- Flexible schedule with possibility of working long hours, including some weekends.
- Limited travel may be required to support business needs.
Premier LogiTech ("Premier") is an award-winning Dallas-based provider of integrated technology solutions. Our ability to integrate with nearly any organization’s global supply chain allows us to offer tailored solutions to business needs such as, sourcing, configuration, customization, packaging, delivery asset management, support, and repair.
Premier began as a startup in the electronics space, landing one customer. Today, the company has continued to grow year after year and for the past several years, we have enjoyed double-digit growth. Our employees have played a key part in our success and growth, and their dedication, talent, and hard work is why we do so well as a company. Looking ahead, we are focused on continued growth and invite you to be a part of our success.
Equal Employment Opportunity
The success of Premier Logitech is due to the contributions of employees from diverse backgrounds and experiences. Premier Logitech is an equal opportunity employer EEO / Disability / Vet. It is Premier Logitech’s s policy to provide equal employment opportunity in employment decisions and for all applicants and employees.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Project Management and Information Technology -
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Premier LogiTech by 2x
See who you knowGet notified about new Operations Project Manager jobs in Coppell, TX.
Sign in to create job alertSimilar jobs
People also viewed
-
Project/Program Manager II
Project/Program Manager II
-
Project Coordinator
Project Coordinator
-
Project Manager
Project Manager
-
Assistant Project Manager
Assistant Project Manager
-
Senior Project Manager
Senior Project Manager
-
Project Manager
Project Manager
-
VP, Manager, PMO (Project Management Office)
VP, Manager, PMO (Project Management Office)
-
Project Manager (Events) - La La Land
Project Manager (Events) - La La Land
-
***Project Manager || 3-Months contract || 100% Remote***
***Project Manager || 3-Months contract || 100% Remote***
-
Senior Project Manager
Senior Project Manager
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More