LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Learn more in our Cookie Policy.
Select Accept to consent or Reject to decline non-essential cookies for this use. You can update your choices at any time in your settings.
Management of onsite AV Technical Management, including configuration & installation of AV devices, eg, Poly, Crestron, AMX, Cisco, Yealink, Logitech, Microsoft Teams.
Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays.
Perform preventative maintenance to resolve problems or identify resolutions to appropriate vendors or manufacturers.
Coordinate with AV equipment OEMs for resolution/workarounds, when required.
Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations.
Interact with client Customer Help Desk ticketing system to respond to end user requests.
Setup and breakdown of all onsite meetings.
Daily system testing to ensure equipment and room functionality.
Responsible for escalating all next level break fix issues to their manager for resolution.
Perform remote testing for local and regional offices.
Polycom AV equipment management and configuration.
Videoconferencing experience including operation, call set-up and equipment.
Establishing and testing of individual and group VC sessions, i.e. meeting support, including consultation of users on best possible connection type.
Skills and Abilities:
Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization.
Ensure operational availability of all dedicated audio visual and Video Production environments.
Ability to work and think independently and ensure to meet deadlines.
Good Knowledge of Windows based devices.
Ability to balance multiple tasks with changing priorities.
Strong organizational skills and excellent attention to detail.
Excellent communication and interpersonal skills, both verbal and written.
Demonstrated customer service focus and client communication skills.
Expertise:
3-5+ years of industry experience in fields relating to technical management of AV environments.
Certification from respected vendors, Poly, Crestron (CTS), AMX, Cisco, Microsoft
Experience of Microsoft Teams / O365 integration.
ITIL v3. Foundation a Plus.
Seniority level
Entry level
Employment type
Contract
Job function
Design, Art/Creative, and Information Technology
Industries
Information Technology & Services
Referrals increase your chances of interviewing at Cynet Systems by 2x