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Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are
UST is looking for a seasoned Senior Technical Scrum Master to lead our Operations Team's adoption of agile methodologies for managing DevOps operational enablers and upgrades. This pivotal role involves architecting and managing the Scrum board, implementing advanced practices, and providing guidance through coaching, leadership, and mentorship.
The Opportunity
Lead the Operations Team in transitioning to agile methodologies for managing intricate DevOps operational tasks and upgrades.
Establish and curate the Scrum board to offer detailed insights into tasks, progress, and priorities.
Drive the implementation of advanced practices for agile development and DevOps operations, ensuring optimal efficiency and continuous enhancement.
Mentor, coach, and guide team members on intricate agile principles, the Scrum framework, and DevOps practices.
Collaborate extensively with cross-functional teams to synchronize priorities, untangle dependencies, and ensure seamless delivery.
Facilitate Scrum ceremonies with precision, encompassing sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Identify, assess, and mitigate risks, impediments, and bottlenecks to bolster team productivity and delivery.
Cultivate a culture of collaboration, transparency, and perpetual learning within the Operations Team.
Forge effective communication channels with stakeholders, offering deep insights into team progress, challenges, and milestones.
Employ advanced monitoring techniques to refine team performance continually, leveraging metrics and feedback to drive success.
Collaborate closely with the team to create comprehensive operational documentation, including knowledge base articles, deployment artifacts, upgrade chronologies, and change documentation.
Leverage infrastructure and technology background to break down enabler features into technical stories and guide the team as needed to break silos and foster collaboration across technical domains.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What You Need
Bachelor's degree in Computer Science, Engineering, or a related technical discipline.
Certified Scrum Master (CSM) or equivalent certification, coupled with extensive hands-on experience.
Proven track record as a Scrum Master leading technically adept teams in intricate environments.
Profound understanding of DevOps principles, practices, and toolchains.
Have previous hands-on experience as a DevOps engineer.
Exceptional communication, facilitation, and conflict resolution skills tailored for technical contexts.
Proven ability to inspire and galvanize team members toward collective objectives.
Demonstrated knack for fostering innovation and driving continuous improvement in technical workflows.
Good understanding on the array of technical tools, including Jira, Confluence, Git, and CI/CD pipelines.
Familiarity with Agile frameworks such as Kanban and Lean, with a penchant for applying them in nuanced scenarios.
Resilience in navigating fast-paced, ever-evolving environments, coupled with an innate ability to adapt to shifting priorities.
Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. As required by applicable law, UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.
Role Location: Remote
Compensation Range: $80,000-$120,000
Our full-time, regular associates are eligible for 401K matching, and vacation accrual and are covered from day 1 for paid sick time, healthcare, dental, vision, life, and disability insurance benefits.
What We Believe
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the center of everything we do.
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity
Through business, we will better the lives of those less fortunate than ourselves.
Integrity
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
#UST
#CB
Skills
Devops,Scaled Agile Scrum,Infrastructure
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
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