Director Change Management

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

Lead the transformation of the change management program that supports execution of changes throughout the enterprise. Develops and drives a transformation strategy, approach, and plan to enhance the company's change management program and practices. Defines appropriate risk-based governance, oversight, and structures to effectively manage the impacts of changes and mitigate risk. Obtains input from stakeholders across the lines of defense and engages with them continuously to ensure effective program design and implementation. Partners closely with the current enterprise change management functions to define a transition and adoption plan. Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.

Responsibilities

• Responsible for providing strategic thinking and focus to define and operationalize the Change Management Transformation risk program, ensuring it is designed for effectiveness across the company while meeting risk management objectives
• Develops and implements an appropriate Organizational Change Management framework to identify and address the effect of changes on the company’s organizational structure and culture
• Coordinate across Business Risk Program, Business Risk Officers, and Corporate Risk Management teams to provide seamless and aligned processes, organizational structures, and tools to effectively manage risk associated with business changes
• Establish appropriate engagement models, working groups, and communication practices to design and execute the transformation
• Works in partnership with current enterprise change management functions and business risk teams on plans for program transition and adoption, inclusive of supporting tools and technologies
• Leads problem solving and solution implementation activities
• Engages and oversees external support for the transformation effort, as appropriate
• Provides regular status and progress updates to stakeholders
  
  

Minimum Qualifications

• Bachelor’s Degree in Mathematics, Finance, Economics, Business Administration and Management, or related
• 10+ years of experience in risk management, change management, process improvement, compliance, or related field
• 4+ years of people management
  
  

Preferred Qualifications

• Master’s Degree in Business Administration and Management
  
  

In Lieu Of Education

• 12+ years of experience in risk management, change management, process improvement, compliance, or related field
  
  

Application Deadline

The application window for this position is anticipated to close on Jul-17-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation

The base pay for this position generally ranges between $150,500.00 to $228,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan
  
  

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.