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We are looking for a Business Analyst to help evolve and grow our global eCommerce and direct to consumer engagement platforms through strategy, new product ideas, design and implementation of innovative solutions supporting the global Direct to Consumer business (B2C, B2B, MyFittingExp and other direct to consumer applications). This person will work with the existing Business Solutions Manager to “divide and conquer” existing responsibilities in an effort to take our digital product and software development teams to the next level. Successful candidates will have a combination of superior attention to detail, organizational skills and the ability to work in a fast-paced environment where priorities are constantly evolving.
Essential Functions And Key Responsibilities
Translate business requirements into actionable Jira tickets for the software development team to complete
Communicate project status and risks to appropriate product owners
Manage multiple global projects and tickets in JIRA simultaneously
Work with Business Solutions Manager(s) to handle backlogs, new requests and upcoming sprints
Work closely with dedicated QA resource(s) to ensure bugs are not released into production environments and that changes are implemented effectively
Collaborate cross-functionally with stakeholders to define success for proposed projects and features
Work with analytics team to quantify impact of projects and features pre & post deployment
Main point of contact for the software development team(s) when they hit blockers and/or need further requirements and clarification. Resolve conflicts and remove obstacles.
Follow-up and track tasks, issues and risks; communicate and escalate as appropriate
Serve as an escalation point for resolving incidents
Above all else, foster a collaborative team environment driven to build great software while having fun
Performs other related duties and assignments as required
Knowledge And Skills Requirements
Comfortable working with different regions and time zones
Familiarity with the software development lifecycle and Jira/confluence preferred
Excellent communication, attention to detail and problem solving
Outstanding organizational skills
Fluent verbal and written English communication skills required
Familiarity of current web technologies used in eCommerce
Ability to gather, influence, shape, and document business requirements
Ability to prioritize tasks, features and fixes for in-house and offshore development
Thrives in a fast-paced environment, including prioritizing and multitasking while paying close attention to detail
Possess a great attitude and an insatiable appetite for learning
Knowledge of MS Office Tools (Outlook, Word, PowerPoint, Excel)
Specific SFCC/SFRA knowledge a plus
Love of golf a plus
Work Hard, Play Hard mentality preferred
Education, Work Experience, And Professional Certifications
Bachelor's degree or equivalent in related field of study
1-3 years of experience working in an ecommerce, direct to consumer, product management, software development or IT related field preferred
Work Environment / Physical Requirements
Primarily office environment.
Ability to work extended hours as necessary.
Able to work efficiently and accurately in an atmosphere of frequent interruption
Light physical effort equal to frequent lifting or moving of lightweight materials.
TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $78,000 - $88,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.
TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.
Seniority level
Associate
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries
Sporting Goods Manufacturing and Manufacturing
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