Paid Social Account Manager

Kargo creates breakthrough cross-screen ad experiences for the world's leading brands and publishers. Everyday, our 600+ employees bring the power of their creativity and diversity to radically raising the bar on what mobile, CTV, AI, social, and eCommerce can do to wow consumers and build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, Austin, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2024, Kargo was recognized as a Best Place to Work by Ad Age and Built In.

Who We Hire

Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment.

Title: Account Manager, Paid Social

Job Type: Full-time; In-Office Hybrid Required

Job Location: New York, NY

Salary Range: $75,000.00- $90,000.00 OTE

The Opportunity

Kargo is hiring an Account Manager to join our growing Customer Success team.

You will work closely with the rest of the Success team to manage customers' performance marketing on social media, serve as the day-to-day owner of the accounts you manage and be able to speak to performance effectively. This role does not entail any sharing, post engagement, community building or other broader "social" responsibilities – we are all about increasing revenue and conversions for our Retail, eComm and Travel customers through a strategic, data-driven and analytical approach.

The Daily To-Do

• Support Account Directors with campaign & account management duties
• Delegate campaign management & technical tasks to Campaign Managers
• Analyze direct response performance & compile custom reporting according to customer needs
• Create, edit, optimize and scale social media campaigns based off complex performance trends
• Train self-serve users in how to best use the StitcherAds software
• Assist with back-end process such as feed mapping, creative scoping and more
• Troubleshoot technical assets such as product catalogs, FB pixels, offline data sets and more
• Provide regular feedback to product team sourced from customers & your own experience
• Communicate regularly with stakeholders of your accounts on performance, measurement, testing plans, creative opportunities and more
  
  

Qualifications

• At least 4 years of paid Facebook advertising & campaign management experience
• Understanding & experience with performance marketing goals & methods – ROAS, Dynamic Ads, omnichannel strategies, etc
• Trustworthy in managing larger ad budgets and meeting deadlines with 100% consistency
• Substantial analytical & spreadsheet/Excel skills
• Proactive approach to identifying and solving issues
• Effective communication skills both written and verbal with considerable attention to detail
• Ability to thrive in a dynamic, fast paced startup environment
• Good knowledge around Instagram, Pinterest and Snapchat performance marketing is a plus
• Experience with 3rd party social platforms (especially StitcherAds) is a plus
• History of managing a small team a plus
  
  

Follow Our Lead

• Big Picture: kargo.com
• The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)