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About Us:Join our thriving SteelStack team in Lebanon, TN, a leader in Metal Fabrication where innovation, craftsmanship, and excellence come together. STEELSTACK designs and manufactures modular racking systems that efficiently store and organize sheet metal and other sheet products, offering practical and effective solutions for our clients. We are committed to delivering top-quality products and exceptional customer service. As a vital member of our team, you'll drive sales, manage client accounts, and play a key role in our growth. At STEELSTACK, we prioritize safety, adaptability, and modular design to meet our clients' evolving needs. Help us enhance storage efficiency and support our continued success.
Key Responsibilities:
Sales Strategy and Execution: Develop and implement sales strategies to drive growth and achieve sales targets. Identify and pursue new business opportunities
Account Management: Build and maintain strong relationships with key accounts, ensuring their needs are met and they are satisfied with our products and services
Order Management: Initiate and manage order processes, ensuring timely creation and dispatch of invoices, and confirming payment processing with both clients and accounting
Project Coordination: Liaise with the production team post-kickoff to ensure all project aspects, including lead times, shipping schedules, and customizations, meet customer expectations
Timeline Verification: Verify production schedules and timelines and communicate critical activities such as shipping and project milestones to relevant stakeholders
Client Communication: Manage all post-sale communications, including milestone updates, payment acknowledgements, product inquiries, and installation and delivery preparations
Post-Delivery Support: Handle all post-delivery aspects, including addressing installation issues, product-related questions, post-sale follow-ups, and conducting customer surveys/reengagements
Reporting: Track STEELSTACK brand metrics and generate reports for sales and production teams
Requirements:
Organizational Skills: Highly organized with an exceptional ability to manage multiple tasks and projects simultaneously
Communication Skills: Outstanding communicator capable of effectively interacting with customers and internal teams across various departments
Accountability: Proven ability to hold production teams accountable to schedules and quality standards
Sales Experience: Experience in inside sales and account management is a plus
Motivation: Committed and motivated towards growing the SteelStack brand
Self-Starter: Demonstrates a desire to grow personally and contribute to a key division within a growing company
Experience: At least four years of post-school experience, ideally in a fast-paced environment. Demonstrated ability to navigate with minimal direction and reduced visibility
People and Process: Required to become familiar with the manufacturing operation and process, build relationships and become familiar with the team
Why STEELSTACK?
Growth Opportunities: Be part of a rapidly growing company with a dynamic work environment. Opportunity for future growth within the organization, critical growth driver for the company
Team Environment: Work with a dedicated team committed to excellence and customer satisfaction
Competitive Compensation: Enjoy a competitive salary and benefits package
Professional Development: Opportunities for personal and professional growth
This role necessitates a hybrid work arrangement, alternating between traveling to clients and projects, and on-site presence at the plant and headquarters.
That is the Morrison Way. That is the only way we know.