Chief of Staff to the CEO
Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years. How we’re making this happen: Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most – without compromise Innovative Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life 5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionless Mission-Driven Culture: We put pets' best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in. Pumpkin is looking for a highly resourceful and strategic Chief of Staff to streamline activities, facilitate cross-departmental coordination, and effectively communicate the CEO's vision. Your strategic direction will be pivotal in supporting key areas of Pumpkin and success of critical initiatives like veterinary channel performance, GTM strategies for new Wellness products/services and enhancing our PHI offering to improve our product market fit. Your emotional intelligence, self-motivation, and analytical skills will be crucial in enhancing the CEO's effectiveness and executing strategic initiatives across our rapidly growing company. This will be a hybrid position, with a minimum requirement of 2-3 days a week in the New York City office. What You'll Do:
- Strategic Management: Assist the CEO in developing, communicating, executing, and sustaining strategic initiatives. Translate the broader strategy into clear annual goals and objectives for performance and growth
- Leadership Support: Act as a surrogate for the CEO in various executive roles. Prepare and brief the CEO for strategic meetings, presentations, board meetings, quarterly executive offsite, and major initiatives. Participate in executive meetings and deliver progress updates to stakeholders
- Project Management: Oversee large, often cross-functional organization-wide projects or initiatives. Manage crucial deadlines, organize necessary resources, and ensure accountability, leading to the successful completion of the project
- Decision Support: Research, benchmark, analyze data, and make recommendations. Create systems and processes to streamline operations
- Meeting and Event Coordination: Manage the CEO’s schedule, ensuring it aligns with top priorities. Plan and coordinate executive meetings: offsite, board meetings and company-wide meetings, including agendas and logistics
- Performance Monitoring: Monitor organization's performance and emerging issues. Ensure appropriate follow-up or adjustment of strategies or plans
- 3+ years of Strategy and Management Consulting experience at top firm (BCG, Bain, McKinsey, etc.)
- 6+ years of professional experience in strategic planning, business design/development or similar function, ideally with a fast growing startup
- Bachelor’s degree required, MBA preferred
- Experience using data to analyze performance and drive strategic decision making
- Strong problem-solving, analytical, and strategic thinking abilities, capable of making well-informed and timely decisions
- Excellent written, verbal, and interpersonal skills with the ability to to build buy-in, facilitate compromise and develop strong relationships
- Advanced organizational and project management skills, capable of managing multiple projects simultaneously and with precision
- Thrive in a fast-paced, high-pressure environment, with the ability to handle sensitive and confidential information with discretion
- Ability to travel up to 25% of the time, attending meetings, conferences and events, visiting company locations, clients and partners.
- Experience with technology/tools for data processing, analysis, and visualization (SQL, Tableau, etc.)
- Familiarity with software development processes
- Experience working for a fast growing company
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Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Administrative -
Industries
Insurance
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