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WORKWEEK: 09:00 a.m. to 8:00 p.m. (35 hours/week). Will be required to work evenings and weekends as scheduled.
JOB DUTIES:
Develop and present library programming related to Emerging Technologies for all ages; create displays and informational materials to highlight book collections or services; collaborate with Engagement department on outreach programs; build relationships with local organizations to support library goals; create a welcoming, pleasing, creative, vibrant and dynamic space for patrons seeking Emerging Technology services, with support of colleagues
Assist patrons at the circulation desk or with technology; answer reference questions; conduct readers’ advisory; perform circulation tasks using SIRSI; assist in material selection
May supervise staff in lieu of Branch Manager absence; foster and maintain a diverse, equitable, inclusive, and accessible work environment
Plan, develop, and implement library programs regarding Emerging Technologies at the library and/or off-site; cultivate and maintain partnerships with organizations to promote digital literacy and technology skills; share program information with Communications team, including photos, blurbs, booklists, etc
Contribute to tasks and projects; track and review work progress and activities
Promote good customer service, including some public speaking involving tours and teaching technology skills to small groups; effectively handle patron complaints; develop and maintain a positive, helpful and professional approach to the overall community as well as individual library customers
Network and collaborate with Outreach Services, educational entities, City departments, and other service agencies to promote services, activities, and goals of the library; attend meetings and serve on committees as needed
Actively pursue self-development in library services and programming related to Emerging Technologies; stay current with Emerging Technologies and how they relate to trends in library programming (e.g. coding, makerspace equipment and technology, Minecraft, STEAM, etc; attend conferences and workshops, and read professional literature to stay informed on issues related to library services and creative learning activities; actively use Internet resources)
Collaborate with local artists, organizations, and entrepreneurs to design and facilitate makerspace programs and events
Supervise patron use of recording studio and makerspace equipment
Provide safety orientations and equipment training for makerspace users
Perform basic maintenance and equipment troubleshooting
Manage makerspace bookings and schedule Perform other duties as assigned
CORE COMPETENCIES:
Communication/Collaboration
Communicates effectively using a variety of methods
Effectively communicates relevant and timely information to appropriate stakeholders
Develops and maintains effective relationships with others to achieve common goals
Works effectively on teams with strong team-building skills and attitudes
Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors
Communicates effectively with a variety of audiences and individuals from diverse backgrounds
Selects and applies the most appropriate and effective communication means to meet situational needs
Customer Service
Contributes to and models customer service standards that enhance the user experience
Models standards and practices for the delivery of quality internal and external customer service
Applies customer service skills to enhance the level of user satisfaction
Applies effective techniques to address difficult situations with users and staff
Understands and acts in accordance with the basic values and ethics of library service
Professional Development
Manages the development of one’s own learning and ongoing improvement of skills and knowledge
Uses creative and innovative approaches
Establishes strategies and long-range initiatives to create a learning environment within the division and the library
Plans for and supports staff career development opportunities
Contributes to the development and implementation of a culture that embraces ongoing learning
Community Engagement
Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services
Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders
Builds relationships and support for the library with community organizations
Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library services
Technology
Performs basic functions of email, calendar applications, and task management
Understands and uses basic computer hardware, peripherals, software, and operating system functions
Demonstrates information literacy and understands common security protocols related to Internet use
REQUIRED EXPERIENCE/EDUCATION:
Ability to demonstrate a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization
A Master’s degree in Library or Information Science in a library program accredited by the American Library Association or from a New Jersey college Master’s program in Library Science that has been deemed acceptable by Thomas Edison College.
Familiarity with Emerging Technologies and ability to learn new and share new technology with others
ADDITIONAL RELEVANT SKILLS:
Ability to manage and administer a library program
Knowledge of Jersey City’s population, geography, and/or local government
Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.)
Operational knowledge of makerspace equipment & software (3D printer, laser cutter, heat press, audio/video recording and production equipment, sewing machines, CAD software, Adobe Creative Suite, etc.) preferred
NOTES:
For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor.
This job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position.
This position is associated with a N.J. Civil Service job title.The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title.
This position is subject to residency requirements as set forth in the New Jersey First Act.
This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title.
This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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