Sales Operation Specialist

SALES OPERATION SPECIALIST - COMMERCIAL EXCELLENCE

Maybe you’ve stopped by for a coffee, fueled up your car or grabbed something to eat on the go. Then you know Circle K’s mission. Making everyday life easier for people all over the world. We’ve grown into a successful global company with over 14,000 stores in 25 countries, serving more than 6 million customers each day. In all, we have more than 120,000 people working at our stores and support offices. The B2B Business represent a significant part of Circle K’s business and play a critical role in delivering on our company’s ambitions. Our vision is to become one of the World’s Leading Partners within B2B Mobility and we aim to deliver the Lowest Total Cost of Mobility with world class B2B customer experiences every day. For this we need exceptional people that everyday work to support our Business Units to deliver world class B2B customer experiences.

To support our future growth ambitions, we are seeking a Sales Operation Specialist in Global Commercial Excellence. This role will be an integral part of our Global B2B Commercial Excellence team, driving our customer-centric operation and transformation ambitions forward. In Global Commercial Excellence, we set the direction for our global B2B commercial and sales operations, optimizing and implementing critical initiatives related to sales, marketing, and customer engagement to enhance competitiveness, revenue performance and profitability.

In the role you can expect a steep learning curve with interesting and challenging projects with a lot of responsibility. In Circle K we work with a strong professional development focus and give you the ability to further develop your already well-developed sales and commercial excellence toolbox.

As a key member of the Global B2B Sales and Commercial Excellence team, you will spearhead the implementation of sales and commercial enhancement initiatives within our US B2B sales organization. Your role is pivotal in ensuring the successful adoption of new operational models and driving our transformation agenda.

From day one, you will be an integral part of our team, contributing to commercial projects and taking specific responsibility for project execution through analytical insights. Your work will directly influence the development of our sales enablement platforms and operational practices, providing you with valuable hands-on experience and tangible deliverables that align with our commercial growth objectives.

Key Responsibilities

• Strategic Sales Improvement: Collaborate closely with our B2B sales teams to support strategic sales improvement programs aimed at enhancing our US sales excellence agenda.
• Sales Performance Analysis: Continuously analyze key performance indicators to identify opportunities for sales operation enhancements that align with our customer value proposition of delivering the best Total Cost of Mobility offer.
• CRM and Sales Enablement: Co-lead the development and implementation of roadmaps and initiatives to ensure our CRM solutions and sales enablement tools support our sales excellence vision.
• Commercial Plan Activation: Develop and enhance the activation of our commercial plans and enablement tools, including business plans, new offerings, Total Cost of Mobility tools, and presentations.
• Sales Process Support: Provide ongoing support and sparring to our sales teams in their sales processes and customer engagement activities.
• Digital Solutions Identification: Identify, analyze, and define new digital solutions that will enhance our sales process transformation, driving more impactful digital engagement with our customers.
  
  

Required Qualifications

• Experience: A minimum of 4-6 years of proven work experience in a Sales and/or Commercial Excellence roles or from a Management Consulting firm, with demonstrated ability to lead and implement Sales Excellence projects.
• B2B Expertise: Strong B2B commercial, sales, and service understanding, with a track record of supporting and conceptualizing strategic commercial initiatives to drive higher sales efficiencies in multinational businesses.
• Analytical Skills: Exceptional problem-solving skills and a history of delivering excellent results within tight timelines.
• Communication: Excellent communication and collaboration skills, with high proficiency in PowerPoint and Excel.
• Education: Bachelor's degree (or higher) in Business Administration or a related field
  
  

This is an exciting opportunity to contribute significantly to our commercial growth agenda, working alongside experienced professionals and delivering impactful results. If you thrive in an international sales environment and have a keen eye for identifying and implementing best practices, we invite you to apply and join our dynamic team.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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