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Sine 1996, we promote a unique, allergy-friendly air purificatiom system to household throughout the United States. The HYLA Air & Room Cleaning System uses only water and its patented Separator Technology solves all the problems of conventional air purifiers.
Role Description
This is a full-time on-site role as a Customer Service Consultant at HYLA USA located in Deerfield Beach, FL. The Customer Service Consultant will be responsible for providing exceptional customer service, resolving customer inquiries and issues, and maintaining customer satisfaction. The Consultant will also handle customer complaints, process orders, and provide product information and recommendations. Additionally, the Consultant will collaborate with cross-functional teams to improve customer service processes and contribute to customer service initiatives.
Qualifications
Excellent communication and interpersonal skills
Strong problem-solving and conflict resolution abilities
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy in handling customer information and requests
Experience in a customer service or customer-facing role is preferred
Proficiency in computer systems and software applications
High school diploma or equivalent; bachelor's degree is a plus
Seniority level
Not Applicable
Employment type
Full-time
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