Digital Business Analyst

ImageX has an immediate opportunity for a Digital Business Analyst – an ideal position for a web-savvy, solution-oriented business analyst. At ImageX, you’ll work on exciting and challenging projects in a hybrid Agile environment where innovation and learning are prized and everyone’s voice is heard. Your colleagues are passionate about web development and advocates of open-source and delivering excellence. This is a permanent full-time remote position with plenty of opportunities to grow with an industry-leading web development agency that values work/life balance. About the Position: Working alongside our talented team, the successful applicant will help us build compelling and exceptional websites, applications and mobile solutions. Our development team is focused on building the highest quality product and contributing innovative solutions back to the Open Source community. About You: To fit well for this role, you will have over 3 years of business analyst experience and you must be passionate about business goals and solutions while being detail-oriented to document requirements and oversee verification of the product. You enjoy interacting with clients and consulting on their needs using your industry expertise. Specific Activities Include:

• Requirements gathering through workshops, interviewing and other techniques
• Documentation of business and functional requirements, features and user stories
• Collaboration with developers to define and document integration specifications
• Working with the user experience team on information architecture, user personas, and user journeys
• Capturing of acceptance criteria, specification of test cases and conditions
• Collaboration with QA for test planning and supervision of QA test execution activities
• Being the internal owner of the requirements in order to answer questions on features and application behaviours from the team and verifying with the client as needed
• Extensive client-facing interactions
  
  
  

You Need:

• 3+ Years of experience as a Business Analyst
• Strong interpersonal skills, a positive attitude, and team orientation
• Digital Agency experience with the ability to handle a fast-paced work environment, deadlines, and new challenges
• Exceptional time management and organizational skills with capability to juggle multiple projects simultaneously
• Superb verbal and written communication skills and engaging presentation style
• Experience with standard tools and technologies, such as Jira and Basecamp
• Proficiency in content management systems (ideally Drupal)
• Bachelor’s Degree in a relevant field, such as Computer Science, Business, or Web Technologies or equivalent
• Ability to travel across North America (potentially up to 1-2 trips per quarter)
  
  
  

Nice to Have:

• Knowledge of and/or or training in User Experience best practices
  
  
  

How to Apply: Please apply through our online application form with your cover letter and resume. Inclusion at ImageX: At ImageX we operate as a team, focused on holding space for and fostering a sense of inclusion for all members of our team! We have a deep respect for each individual's strengths, points of view, experiences, and barriers. We are committed to supporting our team members and working together to remove barriers wherever possible. We welcome you to come as you are, and rest easy knowing that your differences are what make you special. Regardless of who you love, what gods you worship - (or don’t!), the color of your skin, and whatever barriers you may face in life. We are here for all of it, as it is our differences that allow us to be a better team, one that allows us to think critically, drive innovation, and deliver better business results for our clients. About ImageX: Enterprise Drupal, Simply Delivered. Our team is a distributed workforce with established teams in Canada, Ukraine, and Brazil. We put extra emphasis on enhancing the virtual relationships, but also work hard to create opportunities to have face-to-face co-working days and other get-togethers in each region whenever possible. Our goal is to exceed the expectations of both clients and our team – which means we value creativity, involvement, flexibility & being crazy in love with what we do. ImageX is an award-winning enterprise Drupal agency that was founded in 2001. We’ve helped global brands including Apple, YMCA, and Trinity University architect complex technical solutions and create meaningful digital experiences through user experience, content strategy, visual design, and ongoing digital strategy. Learn more about us at http://imagexmedia.com/about. Base Salary Range: $60,000-$80,000 annually (*based on benchmarking for our Vancouver location - subject to change based on experience). * We also offer additional incentive compensation including profit sharing and other bonus opportunities (dependent on the role). Additional Perks/Paid Time Off: - 15 days vacation - 7 Sick Days - Education Fund + 4 paid education days - An additional paid personal day for each anniversary you celebrate! - Flexible statutory floater days - 11 days granted per year to observe the holidays that are meaningful to YOU! - A comprehensive health, dental, and vision benefits plan including an annual health spending account and allowances for family health - Flexible working schedule with a healthy respect for a work/life balance throughout the organization - Annual corporate retreats, co-working days, and get-togethers with amazing people! Pay Equity Our focus is ensuring fair compensation based on the unique skills and experience of each team member while aligning with defined pay ranges established through extensive market research. Where our team members are located is crucial for operational efficiency, client service, and compliance with provincial legislation. Even for remote positions, specific placement within a Province or Territory influences the cost of living and market compensation, resulting in potential salary variations.