Senior Business Analyst- TOS (Terminal Operating System)
Senior Business Analyst- TOS (Terminal Operating System)
Starkflow
India
See who Starkflow has hired for this role
Title- Senior Business Analyst- TOS
Experience- 6+ years
Requires Travelling
5 years in any Logistics / Shipping domain using or Implementing TOS, Excellent understanding of the marine Ports and terminal industry and business processes
Senior Business Analyst resource in a customer-facing role with excellent functional and technical knowledge. Senior Business Analysts can develop customer relationships in addition to gathering, analyse customer requirements, and suggesting solutions to meet customer requirements.
Responsibilities
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Experience- 6+ years
Requires Travelling
5 years in any Logistics / Shipping domain using or Implementing TOS, Excellent understanding of the marine Ports and terminal industry and business processes
Senior Business Analyst resource in a customer-facing role with excellent functional and technical knowledge. Senior Business Analysts can develop customer relationships in addition to gathering, analyse customer requirements, and suggesting solutions to meet customer requirements.
Responsibilities
- Drive Orientation, Analysis, and GAP process
- Translate business needs into detailed functional and technical specifications to ensure the delivered solution meets customer objectives
- Suggest solutions for customers on the spot during O&A meetings
- Document system integrations and messaging/data exchange
- Lead TOS implementation during the project, UAT signed off, or any other expertise area
- Define, prioritize, and document business and operational requirements
- Able to work independently, completes assignments consistently
- Ability to develop relationships with counterpart customer and Product team members
- Excellent listening skills and ability to raise questions in a thoughtful, consultative, ‘trusted advisor’ manner
- Ability to deal with challenges and stressful situations, while maintaining professionalism
- Strong leadership and organizational skills
- Develop training materials and conduct training sessions for key users
- Provide ongoing support and troubleshooting post implementations to ensure smooth adoption and operation of the TOS
- Define TOS Integration strategy to analyse, configure, and integrate TOS systems to achieve the required result
- 8+ years relevant work experience;
- 6+ years’ experience in any Logistics / Shipping domain using or Implementing TOS
- Excellent understanding of the marine Ports and terminal industry and business processes
- Bachelor’s degree or related field experience. N4 and Groove Technology knowledge will be an advantage
- This position may require occasional travel to various terminal locations sites
- Willingness to travel up to 40% of the time
rnKRt3MbOe
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Research, Analyst, and Information Technology -
Industries
Internet Publishing
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