Revenue Strategy & Operations Manager

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary

We’re seeking a Revenue Strategy & Operations Manager to join our dynamic team shaping Harness’ go-to-market strategy and global expansion. Blending high-level strategy, detailed analytics and on-the-ground operations, we act as data-driven partners to GTM leadership in defining top revenue priorities, developing new initiatives and owning field execution.

In this position, you will play an integral role in driving global GTM plans & programs and be a strategic, day-to-day partner to senior business leaders. As part of a wide-ranging role, you will manage GTM-wide forecasts & KPIs, optimize business performance & efficiency, stand up new processes & programs and make recommendations on long-term strategy.

Reporting to the VP of Revenue Operations & Strategy, this is a high-visibility position with senior cross-functional exposure across the company, particularly with Sales, Marketing, Product, Finance and other Operations teams. You will have a unique opportunity to be part of a rapidly growing business and influence our GTM strategies & processes worldwide.

Key Responsibilities

• Play a leading role in the development and execution of GTM objectives & strategies, including capacity planning, customer engagement strategy, sales segmentation and pricing
• Design & implement forecasts & KPIs across different business segments and make data-driven recommendations to senior leadership
• Identify & lead new Sales programs on topics such as international expansion, pipeline growth, incentive structures and internal operational processes
• Assist with key business reporting for our GTM leadership, executive management and Board of Directors
• Work cross-functionally with GTM leadership to ensure business alignment on top priorities and drive change where needed
  
  

About You

• Minimum 2-4 years of relevant experience in investment banking, management consulting, GTM strategy or a related field. Experience in a high-growth SaaS company is desirable, but not required
• Advanced analytical skills: strong Excel & modeling proficiency is a must; experience with Salesforce, BI tools (Domo, Tableau, Metabase) or advanced analytics is a plus
• “All hands on deck” mindset: desire to be in a fast-paced environment with constant change
• Ownership & bias for action: end-to-end ownership of deliverables & ability to get deep into details to get them done
• Strong critical thinking and problem-solving skills: independently able to deal with ambiguous topics without a defined process or “right” answer
• Excellent communication & presentation skills: prior experience & comfort interacting with senior leadership
  
  

Work Location

This is a Remote role with a preference for New York or San Francisco.

What You Will Have At Harness

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement
  
  

The anticipated base salary range for this position is $121,000 - $162,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.

Pay transparency

$121,000—$162,000 USD

Harness In The News

• Harness Grabs a $150m Line of Credit
• Welcome Split!
• Harness Recognized in Inc.'s Best Workplace Awards 2022
• Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From
• #6 - Glassdoor Best Places to Work 2021 list
• #17 on Forbes Top 50 Cloud Companies to Work For
• #47 on LinkedIn’ Top 50 Companies to Work For
• #2 on Quartz 2021 list best places to work for remote workers
• 2021 Career Launching Companies List
  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.