Information Technology Manager

Overview

Life Protect 24/7 is one of North America’s leading medical alert companies. We unite a group of over 500 hardworking professionals that are consistently working to find better solutions for our customers and clients in the medical alert and insurance industries. We utilize modern web technologies to keep our company on the cutting edge of these industries and we’re looking for smart, dedicated people to help us continue to grow.

Job Description

We are seeking an experienced IT Manager to join our team. The ideal candidate will have a proven track record in managing IT staff and overseeing all aspects of our IT infrastructure. As an IT Manager, you will be responsible for ensuring the smooth operation of our IT systems, managing our current IT staff, and implementing new technologies to improve our operations.

Benefits and Compensation

• Competitive starting salary
• 401K with Company Match
• Paid Time Off
• Medical, Dental, Vision, AD&D, and Life Insurance
• HSA Options
• Fully stocked kitchen with snacks and coffee
• On site company Cafe Bistro
• Convenient access to walking trails and Norfolk Premium Outlets

Key Responsibilities

• Manage and oversee the daily operations of the IT department.
• Lead and mentor a team of IT professionals, ensuring high performance and professional development.
• Develop and implement IT policies and procedures to ensure data security, system reliability, and regulatory compliance.
• Manage IT budgets, procurement, and vendor relationships.
• Ensure the effective maintenance and support of all IT systems, including hardware, software, networks, and data centers.
• Collaborate with other departments to identify and address their IT needs.
• Oversee the troubleshooting and resolution of complex technical issues.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 5+ years of experience in IT management or a similar role.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and a proactive approach to IT challenges.
• Solid understanding of IT infrastructure, systems, and best practices.
• Experience with IT budgeting and vendor management.
• Strong communication skills, both verbal and written.
• Relevant certifications (e.g., ITIL, PMP, CISSP) are a plus.