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This is Vamshi ,from Software Technologies We have a job opening with our client for position Unix/Linux Specialist If you are available and looking for any new opportunities, please send me your updated resume for below position ASAP.
Job Title:Unix/Linux Specialist
Location:Atlanta, GA
Duration: Long term
Description
Description:
The Tower Specialist role is to oversee and ensure the efficient service delivery of GTA and GTA Customers UNIX/LINUX environment.
Temp-To-Perm
The Tower Specialists role is to oversee and ensure the efficient service delivery of GTA and GTA Customers UNIX environment. This includes oversight responsibility for the managed services being delivered by service providers and to ensure efficient execution of all IT processes and meeting of service level requirements for the UNIX environment. The Tower Specialist will also work closely with the Service Delivery Management staff and managed service providers' service delivery team to identify, recommend, develop, implement, and support cost-effective technology solutions that meet future GTA and GTA Customer's business needs. This role will provide technical expertise and act as a technical resource to the Service Delivery Management staff. The Tower Specialist will be the subject matter expert for GTA for the UNIX environment and will assist in technical understanding of incident management, problem management, and change management processes. The Tower Specialist will act as the functional expert in the analysis, interpretation, and presentation of performance measures with regard to the UNIX SLAs.
The Tower Specialist reports directly to ESP Relationship Director Infrastructure.
Responsibilities
Manage the overall service delivery of all UNIX IT systems.
Monitor all service levels and contractual commitments for the UNIX Tower.
Assist GTA and Agencies and Service Provider(s) with forecasting UNIX resource requirements.
Provide support to GTA and GTA customers in accordance with the incident and problem management processes.
Review, endorse, and forward for approval specific plans as they relate to change management activities for the UNIX Tower.
Provide expert information and advice in response to inquiries from GTA and GTA customer staff regarding UNIX services.
Provide overall guidance to the Service Provider(s) Account Team(s) in regard to the technical and operational UNIX needs of GTA and GTA customers.
Review benchmarking approach and participate in UNIX benchmarking activities.
Recommend modifications to pertinent GTA information technology infrastructure standards.
Provide UNIX technical knowledge and coaching to Service Delivery Managers and GTA Customers.
Core Competencies
Strong communication and leadership skills
Ability to conceptualize, plan, and document effectively
Possesses the experience and ability to manage outcomes in a managed services environment
Deep technical understanding of the UNIX environment
Strong understanding of historical and potential service delivery capabilities in the UNIX area
Proven understanding of agencies and GTA Customers utilizing the UNIX environment
Proven experience in IT infrastructure planning and development
Strong knowledge of ITIL processes
Ability to work with other IT and business leaders to develop an understanding and aligning the organization's goals and objectives
Strong understanding of project management principles
Excellent written and oral communication skills
Strong leadership and team building skills
Excellent interpersonal skills
Strong understanding of the UNIX sections of the outsourcing contracts including SOW and SLAs
Ability to present ideas in business-friendly and user-friendly terms
Ability to create business cases and manage budgets
Highly self-motivated and directed
Proven analytical, evaluative, and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Exceptional customer service orientation
Demonstrated ability to develop and implement an organizational vision.
Agency Specific Qualifications
Minimum Qualifications: Six (6) years of strong IT work experience within a technology organization or equivalent and/or certifications with two (2) working in UNIX environment OR BA/BS in Computer Science or Information Systems or related field or equivalent work experience and/or certifications AND Two (2) years of UNIX experience.
Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.
Preferred Qualifications
(Preference will be given to candidates who, demonstrate some or all of the following skills/experience):
Demonstrated experience with an organization with multiple business units with remote locations.
Experience interacting with state and/or elected officials
Experience working in an outsourcing environment
Experience working in a team-oriented, collaborative environment
Strong expertise and knowledge of ITIL processes
Experience managing IT Service Delivery Management in significant IT outsourcing relationships for infrastructure services is preferred