Manager, Ecommerce

Can you envision your future accomplishments as a ECOMMERCE MANAGER at PSYCHO BUNNY?

WHO WE ARE ?

Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of fashion-conscious individuals looking for exceptional-quality everyday staples that command attention—while remaining unconventional and daring. Today, color-driven collections extend to Pima cotton T-shirts, plush French terry sweats, versatile bottoms, elevated outerwear, need-to-have accessories, and a myriad of perfected polos. are reimagined for each drop, of which there are approximately 13 every year. Our global expansion in the fashion landscape is attributed to the eclectic personalities who have joined our ranks, making Psycho Bunny the creative community it is today—and will be tomorrow.

WHY JOIN THE TEAM ?

This isn’t your typical workplace. Your voice will be heard. You’ll matter. And you’ll be instrumental in our unique brand’s ascent to new heights. Our rapid global expansion requires fluidity in an ever-changing high-performance environment. You’ll have the opportunity to learn, grow, and constantly expand your skill set. We’re looking for forward-thinkers who want to take ownership and drive change. As the company forges to scale exception growth, you’re presented with the opportunity to get involved and make a meaningful impact. If all this sounds appealing, we’d love to meet you!

WHAT IS THE ROLE ?

The Ecommerce Manager will be responsible for overseeing the Ecommerce team which includes Digital Operations and Content. This role focuses on maximizing the performance and effectiveness of the Ecommerce channel through data-driven decision making and a constant focus on optimization; the incumbent will own channel results, forecast and reporting. They will develop a constantly evolving hypothesis on growth levers/hurdles to the business and tie them to results.

HOW WILL YOU DO IT?

• With a merchant mindset, develop and implement comprehensive e-commerce strategies aligned with Psycho Bunny's overall business objectives to ensure sustainable growth and profitability.
• Understand and continuously monitor key metrics to develop a deep understanding of customer behavior and translate complex data and test results into actionable insights.
• Automate and improve online merchandising through behavioral site search, sequencing and data-driven product recommendations.
• Work in close contact with the Operations and Fulfillment teams to ensure elite customer experience.
• Work collaboratively with Planning & Allocation, Marketing, and other stakeholders.
• Lead and mentor a team of Ecommerce professionals, fostering a culture of collaboration and results.
  
  

WHO YOU ARE ?

Your achievements

• 5-7 years in an Ecommerce management role.
• Experience in multimillion ecommerce operation (50-100M$).
• Deep understanding of eCommerce business, including understanding of key eCommerce trends functions and levers.
• Retail & Fashion experience is considered an asset.
• Shopify Plus experience is considered an asset
  
  

Your contribution

• Fluent in both French and English for seamless communication within the team and with vendors.
• Leverage Google Analytics and/or BI tools to gain actionable insights and optimize our operations.
• Thrive in a fast-paced environment with meticulous attention to detail, prioritizing tasks and executing efficiently.
• Build strong cross-functional relationships, influencing and managing others with a positive and proactive approach.
• A proven track record of understanding and exceeding KPIs.
• As an enterprise client utilizing Shopify Plus, you'll leverage your strong eCommerce expertise to optimize performance and drive sustainable growth for our fashion business.
  
  

What We Offer

You’ll have an entire team in your corner, ensuring that you are seen, heard, respected, and treated the way you want to be treated. That includes access to our employee benefits:

• Group Insurance coverage, including health, dental, vision, Life, and long-term disability.
• Psycho Bunny offers all Canadian employees the possibility to participate in a group RRSP/DPSP plan which includes a very generous match from Psycho Bunny!
• An Employee /Family Assistance Program (EFAP).
• Casual dress code.
• Company events and social hours.
• On-site gym.
• On-site cafeteria/bistro with subsidized meals, breakfast, and lunch.
• Three (3) weeks of vacation.
• Six (6) wellness days.
• On-site parking, including electric car chargers.
• Your birthday off on us.
• Last but not least, let us not forget the swag you can get with an amazing employee discount!
  
  

At Psycho Bunny, we believe in the power of face-to-face interaction and the energy of our on-site work environment. We also recognize the importance of flexibility in today's dynamic world. Employees have the option to work remotely on occasions when personal or professional circumstances require it while still maintaining our strong culture of in-person collaboration and innovation.

We thank all applicants; however, only those selected for an interview will be contacted.