Manager, Organizational Development
Manager, Organizational Development
Houston Methodist
Houston, TX
See who Houston Methodist has hired for this role
At Houston Methodist, the Manager Organizational Development(OD) position is responsible for leading an organizational development consulting team deployed across designated scope in the design, deployment and enhancement of scaled OD interventions that facilitate change management, organizational effectiveness, succession planning and talent development, culture alignment, and employee engagement consulting. The Organizational Development department acts as a catalyst and keeper for organizational performance and culture. This position interprets organizational development strategy and drives change initiatives across the designated scope in order to optimize organizational potential and achieve strategic business and operational objectives. This position also builds and maintains relationships with key stakeholders and leaders across the system to provide consulting services for targeted programs and ensure alignment with overall systemwide programs and initiatives. The Manager of OD partners with other key departments within Human Resources to create and maintain OD interventions aligned with strategic business objectives. This position is part of the OD leadership team and reports directly to the Director of OD.
The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations.
People Essential Functions
- Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions.
- Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
- Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed.
- Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators.
- Provides leadership and oversight for organizational development consulting and programmatic efforts in designated scope including change management, organizational effectiveness, succession planning and talent consulting, culture alignment and employee engagement consulting, Pathway To Unparalleled (PTU), Core Expectations Model, and other assigned OD programs and initiatives and partners with other leaders to integrate OD priorities into other key systems, processes, and activities.
- Effectively builds and leverages relationships with key stakeholders and partners to develop and promote large-scale consulting engagements and OD interventions and programs, get buy-in to change efforts, and provides ongoing consultation within departmental scope of service. Serves as a role model and mentors direct reports, peers, and leaders across the organization as needed.
- Plans and organizes day-to-day department operations, schedule, and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.
- Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.
- Serves as subject matter expert for organizational development programs throughout the designated scope; consultant activities include assessment, intervention, follow-up, evaluation, and measurement of outcomes. Provides reports to key stakeholders.
- Participates in workgroups and committees across the system to support broader Houston Methodist strategic objectives and goals. Adds value to various work groups and councils as advisor, advocate, and conduit for the dissemination of information.
- Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable.
- Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions.
- Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting accidents, near misses, and/or adverse events immediately per department protocol, and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety.
- Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).
- Develops, implements, and communicates organizational development practices, standard operating procedures, reporting systems, and processes that align the people and quality strategies of the department with organizational goals within designated scope. Efforts support Houston Methodist's employer-of-choice strategy and overall culture of diversity, equity and inclusion while pursuing unparalleled safety, quality, service and innovation.
- Assists in the development of department budget and ensures that the department operates in a cost effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient needs that reflect understanding of the importance of cost-effectiveness.
- Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.
- Evaluates vendor solutions and tools to support organizational development initiatives on quality, effectiveness, and efficiency to provide the best value to Houston Methodist. Monitors ongoing vendor solutions and the market and manages an ongoing portfolio of vendor solutions.
- Creates business justification for technology, materials, and supplies necessary to support organizational development initiatives. Orders or procures necessary items within budgetary limitations and assists with monitoring program expenditures.
- Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed/shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.
- Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures.
- Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals.
- Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an ongoing basis. Conducts conversations with staff on their development.
EDUCATION
- Master's degree in industrial-organizational psychology, educational/human resource development, organizational development, healthcare administration, education, or related field
- Six years of experience in an organizational development, consulting, leadership development, or talent management role, of which one year must have been in a people management role; for internal employees five years of experience in relevant field with HM performance that demonstrates leadership responsibility
- Consulting experience and experience leading large-scale programs preferred
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
-
Seniority level
Director -
Employment type
Full-time -
Job function
Human Resources -
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Houston Methodist by 2x
See who you knowGet notified about new Organizational Development Manager jobs in Houston, TX.
Sign in to create job alertSimilar jobs
People also viewed
-
Safety and Training Manager
Safety and Training Manager
-
Manager In Training - Houston West
Manager In Training - Houston West
-
Manager In Training
Manager In Training
-
Nutrition - Manager Training @ Nutrition Department (3 Positions)
Nutrition - Manager Training @ Nutrition Department (3 Positions)
-
Manager In Training - Houston North
Manager In Training - Houston North
-
Business Development Analyst
Business Development Analyst
-
Manager In Training - East Houston
Manager In Training - East Houston
-
Partner Development Manager, Salesforce – Public Sector
Partner Development Manager, Salesforce – Public Sector
-
General Manager in Training
General Manager in Training
-
Manager In Training - Houston West
Manager In Training - Houston West
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More