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The Sr. Manager Product Management – Reverse Supply Chain Technology is a key member of the Nordstrom Product Management team, responsible for setting the vision and driving the technical capabilities that power our reverse supply chain network. This role partners closely with leaders across stores, inventory, operations, and software engineering to drive the future of Nordstrom’s reverse supply chain network. This is a highly visible and critical role to Nordstrom, and the ideal candidate will have a balance of business and technical acumen as well as a demonstrated ability to deliver value iteratively while making meaningful progress on north star initiatives.
A day in the life…
Advanced Capability with the following competencies, requiring little day to day management support:
Develops and manages supply chain product strategies with the product management team
Ensures alignment on priorities and direction by partnering with other groups, stakeholders and leaders
Partners with UX, Research, and Engineering on feature design and development
Develops a/b testing plan with analytics where appropriate
Drives ownership of features and services throughout the product lifecycle for our cross-channel customer experiences
Collaborates with peers and leaders across the enterprise to solicit needs, define vision and ensure outcomes align with enterprise priorities and goals
Hires and develops an efficient and effective team that meets the needs of the product management strategies
Stays close to industry best practices and broader company strategy to serve as an area subject matter expert and provide context for product managers
Maintains a strong understanding of available technologies and applies technology solutions, where appropriate, to improve efficiency and ultimately benefit the customer
Evaluates our processes and provides input into driving better ways of working within product management and cross-functionally
Effectively delivers enterprise solutions through a mix of direct ownership and indirect influencing of stakeholders at various seniority levels
You own this if you have…
Minimum 8 years’ experience with 3+ years of management experience, specifically in product management with technology or ecommerce company preferred
Returns domain experience
Experience both building and buying (including implementing) software solutions, and a proven track record of leading build vs. buy decisions
Ability to operate within ambiguity and drive alignment across organizations
Experience with domain driven design and working backwards product methodologies
Ability to inspire others, including demonstrated experience managing and leading strong teams
Ability to define, measure and analyze processes to identify improvement opportunities
Technical background and understanding of software development principles and a/b testing
Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment
Strong interpersonal, oral and written communication skills both up and down the organizational hierarchy
If you are excited about what you read above, think you have what it takes, but don’t necessarily meet every single point on the job description, please still apply
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Washington: $162,000 - $297,000 Annually
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Product Management and Marketing
Industries
Retail
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