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Hiring Full-Time SAP professionals for ADM. Let's talk!
Process Analyst – Solution Delivery-P2C
This is an exempt level role.
Position Summary
The Solution Delivery Organization is aligned with the enterprise process framework to the Accountable Executive/Global Process Owner (AE/GPO) organization for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. As a member of the Solution Delivery organization, the Process Analyst will analyze business processes and work closely with the Solution Leader(s), other Process and System Analysts as well as business and/or process owners to develop, document and deliver process and system solutions which enable ADM’s strategy. This position can be located in any Global IT hub in North America, South America, EMEA or APAC.
The successful candidate will have prior knowledge and experience in the Prospect to Cash area.
Job Responsibilities
Understand end to end process area(s) and support global business teams to define, document and prioritize functional requirements that align with defined business outcomes. Expertise in pricing is ideal.
Partner with Systems Analyst(s) to participate in preliminary investigation for project solutions requests, requirements gathering, collecting data from a variety of sources, evaluating and interpreting data, and drawing conclusions on solution options
Support business case development by providing process and functional expertise to ensure a common understanding of the business outcomes that the solution needs to achieve.
Support the development of new or revised processes following the enterprise business process governance standards
Understand the key cross-process dependencies as solutions are designed, developed and implemented.
Support production implementation go-live sign-offs as directed by the governance processes for projects, support requests and enhancements.
Maintain process documentation following process governance standards, including project deliverables and supporting documentation for on-going operations.
Provide process and functional expertise in support of audit requests
Partner with other process and system experts to identify and implement business process continuous improvements opportunities
Provide process and functional expertise required for change management, communication and training activities across key stakeholders
Provide process and functional expertise and cross-process integration support for MADJV efforts
Partner and support Enterprise Architects, Global Process Owners and Solution Leaders as Enterprise Architect and Solution Roadmaps are defined for given process(es) during annual budget planning and portfolio reviews throughout the year
Understand key regulatory and compliance requirements as well as operational risks of the designated process area(s)
Provide input into system fit/gap analysis and design decisions
Support the creation of detailed functional designs for reports, integrations, conversions, enhancements, forms, and/or workflows
Partner with the Global Business Process Owner and sub-process owner(s) to define use cases that validate delivery of the business outcomes by the identified process and system solution.
Assist the Global Business Process Owner and sub-process owner(s) in the establishment or refinement of process metrics and KPIs needed as new projects, solutions or capabilities are implemented.
Participation in the execution of Product Test (PT) and User Acceptance Test (UAT) as required during project execution as well as when enhancements or fixes are implemented.
Work with the Solution Leader and Systems Analyst to support the development, maintenance and communication of solutions roadmap for application(s) that service the business process
Provide input into application portfolio management including product introduction and retirement plans, proactively anticipating gaps and overlaps within the application portfolio Share knowledge of technology risks and opportunities to improve efficiency and effectiveness within the respective process area
Provide regular and accurate status updates and other documentation to management and team members for assigned project, support, and enhancement work.
Mentor and monitor progress of junior level personnel on complex projects as needed
Provide input to estimates for time and resource needs of identified solutions.
Support project implementation transition to the support organization through documentation and knowledge transfer.
Provide process and functional expertise for role-based security designs and solutions
Provide process and functional expertise required to resolve escalated support issues.
Job Requirements
Bachelor’s degree related to Information Systems, Business or other relevant academic discipline with a minimum 4 years job experience in one or more process areas
Exhibits ability to work both in a team environment and independently
Strong analytical, organization, time management, facilitation, and process management skills
Demonstrated high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processes
Able to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing information
Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed.
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we offer a comprehensive total rewards package to support your well-being, including:
Physical wellness – medical/Rx, dental, vision and life insurance; on-site wellness center access or gym reimbursement (as applicable)
Mental and social wellness – Employee Assistance Program (EAP) and Employee Resource Groups (ERGs)
Additional Benefits Include
Paid vacation time, plus 11 paid holidays and one paid personal day
Adoption assistance and paid parental leave
Tuition assistance
Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.
About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
Req/Job ID
79019BR
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Food and Beverage Manufacturing
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