Billing Analyst

The future of energy is digitized, decarbonized and localized. At SmartestEnergy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems.

Formed in 2001, we’re an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. As well as our office in the US, we have three offices in the UK and another in Australia. Further expansion is planned for 2024 and beyond which means global career opportunities for you, with plenty of potential to explore new markets.

Flexibility is vital to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, remotely or a mix of remote/office. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

When you join our Team, you will have the opportunity to contribute and make an impact every single day.

Overview

Job Type: Full Time

Job Location: Syracuse Office/Hybrid

Pay: $60,000-$80,000

The principal role of the Billing Analyst is to support the monthly invoicing of our retail customers. The position will be responsible for daily billing processes, verification of customer rates and assist with product setup within the billing system. The Billing Analyst will be one of the primary users of SmartestEnergy’s Billing System and Salesforce CRM.

In this role, you will be involved with the following:

• Maintain billing curves and components within Billing system
• Perform calculations within Billing models and systems to generate accurate customer rates
• Assist with setup of complex products within Billing system
• Generate customer invoices and review for accuracy
• Coordinate with Sales and Account Management to ensure products are setup correctly
• Review exception reports and make corrections as needed
  
  

To be successful in this role, you are likely to have the following skills/experience:

• 1-2 years of Energy and/or Billing experience preferred
• 1-2 years of Billing or Accounts Receivable experience
• Graduate or study in a relevant discipline area
• Knowledge of utility billing programs and EDI preferred
• Understanding of Billing functions and/or Accounts Receivable
• Proficient in MS Office (especially Excel)
• Strong attention to detail
• Strong ability to work collaboratively within teams
• Solution oriented and committed to success
• Ability to work under tight time constraints and pressure
• Organization and time management
  
  

Diversity

Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history). EOE.

We know that for our business to thrive we need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate. We view diversity as one of the key enablers that helps our business to grow.

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