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Kolter Solutions is seeking a Clinical/Business Systems Analyst II.
Location: Hyrbid-Sarasota, FL
Job Summary This position is responsible for clinical/business systems analysis, data management, technical support, maintenance, application and configuration, quality improvement, user support, implementation and standards and regulation of the Clinical and Business Systems throughout the organization.
-Responsible for all aspects of systems planning, development, and implementation including new systems, systems upgrades and enhancements. -Responsible for providing analyst leadership and direction, as well as project management for small to medium sized projects. -Responsible for the development and support of a stable, reliable, and customer-oriented clinical/business system and applications that meet the needs of users and the organization.
Required Qualifications - Requires knowledge of the patient care setting and clinical practice, either by profession or experience. - Require Associate Degree in Information Systems, Informatics, Business Administration, Nursing or appropriate clinical or business field. -Relevant work experience may substitute on a year-for-year basis for required degree. -Require three (3) years of applicable clinical/business experience, preferably in a multi-entity health care system, large hospital, physician office, or managed care organization. -Bachelor degree in a related field may substitute for up to two (2) years of required experience.
Preferred Qualifications - Prefer demonstrated ability to implement test plans, create reports and train end-users. - Prefer demonstrated ability to provide excellent customer-focused service to resolve end user production issues. - Prefer ability to troubleshoot and document multi-system issues. - Prefer familiarity with Microsoft Office and software packages. - Prefer general conceptual knowledge of networks, servers and databases.
Preferred Education
Bachelor Degree
System Projects Participates in Clinical Information Systems Projects: - Serves on or co- leads small project teams and application evaluations as requested, providing consultation and guidance to insure business application standards, workflow and interface issues are addressed. - Communicates and facilitates issues resolution between groups to insure good communication and the timely and successful completion of a project - Actively and professionally participates in team, department and project meetings by providing meaningful input and/or asking appropriate questions. - Participates on project teams and application evaluations as requested, providing consultation and guidance to insure clinical application standards, workflow and interface issues are addressed. - Demonstrates consistent quality of work, and adjusts work schedule and priorities to meet the organizational needs. - Develops work/project documentation (e.g. meeting minutes, issue resolution, new process documentation, task plan, go live plans, charters, etc.)
Testing - Facilitates and assists the end user in planning and carrying out acceptance, functional/or integrated testing. - Manages thorough application testing prior to turning over to users for acceptance and/or integrated testing. Written plan is used and outcomes are well documented. - Develops written test plans which are used and outcomes documented. - Provides workflow advice on go-live strategies to end users; coordinates go-live activities with user. - Serves as lead analyst in coordinating overall project test plans and testing resources
Analytical Skills - Effectively interviews users to determine goals and objectives of the clinical systems request. - Provides clinical analysis input for the development, or upgrades for, departmental systems to ensure end user needs are met. - Configures systems based on clinical or business processes/workflow, and identifies when changes are needed as a result of changes in requirements.
Technical Skills - Recognizes and identifies potential areas in application software where policies, procedures, or workflow require change or development. - Evaluates application and/or data errors and communicates to appropriate team members. - Provides expert analyst direction to the analyst team, IS, business units, project teams or external entities as required/appropriate. - Reviews and recommends new workflow changes.
Management -Participates in review of clinical/business needs/goals with senior hospital management, providing input regarding effects to enterprise systems, and potential solutions to implement the new mix of clinical/business rules as required/appropriate: - Completion of assigned tasks where quality, productivity; reliability, creativity, independence, initiative and customer service skills exceed that normally expected of the average employee. - Recognizes and identifies potential areas in application where policies, procedures, or business rules require change or development and implements a plan of action. - Displays planning and self-guided time management skills, keeping focus on priority tasks and staying within schedule. - Demonstrates the ability to re-prioritize tasks as needed. Balances good customer service and maintains focus on project priorities so the most important tasks are accomplished as scheduled.
Competency - Demonstrates competency in areas of responsibility. Actively increases knowledge, performance and service as related to area of responsibility. - Demonstrates knowledge of major clinical / business systems and understands interrelationships in application systems and services. - Develops and increases competency in applications skills by learning and applying skills for new applications and upgrades to existing applications.
Communication Demonstrates Effective Communication Skills: - Ensures that procedures and processes are documented to enable efficient and accurate support of all clinical or business systems. - Written documents, reports, email, etc are well organized, concise and accurate, and conveyed professionally. - Responds to phone calls, e-mail and other correspondence expeditiously, without excessive delay. - Follows communication requirements and selects the type of response most appropriate for the issue.
On Call Rotation - Participates in 24/7/365 on call rotation, working to resolve customer issues timely, and identifies opportunities for user self-service remedies/education.
System Support - Provides support for CBS as scheduled and documents appropriately. - Rounds with customer areas, recording reported issues. Works reported issues in queue with follow up communication to customer as to resolution.
Additional Duties - Assists in education related tasks to staff. - Cooperatively accepts additional responsibilities as assigned.
Kolter Solutions is a leading professional staffing company based in Central Florida. We place highly skilled individuals on a contract, contract-to-hire and direct hire positions at clients nationwide.
Kolter Solutions has proudly been recognized as the "2023 Best Places to Work ” by the Orlando Business Journal and "2022 Best Staffing Companies to Work for " by Staffing Industry Analysts (SIA). We are also in the Fast 50 – 2022 Fastest growing companies in Central Florida !
We offer:
Full Health Benefits
Vision
Dental
401 (k)
Pet Insurance
Life Insurance
Supplemental Benefits such as short-term disability, accidental insurance, and supplemental dental and vision.
Employee Discounts
Referral Program
Kolter Solutions is an Equal Opportunity Employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under federal, state or local applicable law.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Information Technology & Services
Referrals increase your chances of interviewing at Kolter Solutions by 2x