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Proven experience in managing large-scale enterprise system migrations or integrations, specifically with CRM, ERP, or other business systems. Experience with transitions from in-house/legacy systems to SaaS models is preferred.
Demonstrated ability to navigate and manage complex business process changes.
Excellent collaboration skills with cross-functional teams and a strong customer service focus. Ability to effectively educate and support franchisees in adopting new platforms.
Strong communication skills, both verbal and written, for regular updates and managing stakeholder expectations.
Experience with Smartsheet is advantageous.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Project Management and Information Technology
Industries
IT Services and IT Consulting
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