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At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?
We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be.
This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that’s sufficient for completing their job remotely.
Job Summary
This position is responsible for the strategic planning, delivery and continuous improvement of Information Technology services in support of business objectives. The role leads stakeholder engagement and manages internal and external resources across all phases of the Service Management lifecycle for the assigned services.
This position will have direct resources and ownership of Consumer-Focused Platform Engineering strategy, design, operations and improvement.
Job Responsibilities
Own all aspects of CICD, Production Release, Operations and Site Reliability Engineering capabilities and teams evolving each using a continuous production deployment and self-healing mindset.
Build engaged teams via team member performance management, development, and engagement activities
Build win-win relationships. Engage internal and external stakeholders to align business and Information Technology strategies, develop strategic and annual roadmaps, and support investment planning.
Establish relationships with suppliers and manage supplier acquisition and oversight leveraging shared vendor management and purchasing processes and services.
Manage all capabilities to defined service levels, key performance reporting, and standard processes while establishing and executing continuous improvement action plans
Actively support and contribute to the development and consistent use of Information Technology processes and tools across the organization.
Education Requirements
Bachelor's Degree Required
Education Specifications
Requires a Bachelor’s Degree in Business, Computer Science, Information Management or a related discipline
Master’s Degree is a plus
Required
Experience Requirements
Typically requires a minimum of 8 years of related experience.
A minimum of 8 years of IT experience, with a proven record of accomplishment in planning, managing, and delivering information systems and services
Extensive relevant work experience, including management of services, applications, infrastructure, teams, and projects
Ability to cope with change and work effectively without having the total picture
Ability to organize people and activities into an efficient workflow. Provides resources with information required to do an effective job and make the best possible decisions
Provides direct, complete and actionable feedback to others
Effective communicator (written and verbal) and presenter in formal and informal settings
Facilitation and project management skills, and ability to apply those skills at the senior leadership level
Superior analytical and problem-solving skills as well as strong skills and experience in issue resolution and managing to stringent timelines for deliverables
Preferred
Five or more years of direct management of applications or services including demonstrated capabilities to manage cloud-based systems, multiple hardware platforms, and integrated information and communications systems.
Ability to manage teams across a global environment and 3rd party partner services
GitHub, Confluence, Jira, Azure, Web and Mobile knowledge
Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.
The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.
We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.
Applicants must be currently authorized to work in the United States.
Direct Reports: Yes
Travel Required: 0 - 10%
Pay Range: $117,700-188,300
Visa Sponsorship: This position is not eligible for visa sponsorship
Relocation: This position is not eligible for relocation assistance
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Motor Vehicle Manufacturing
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