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Overview: The Director of Sales will have extensive multi-unit RV dealership management experience and will lead the entire sales organization within Fun Town RV. This role involves overseeing all sales activities, including customer relationship management (CRM), revenue growth, and customer experience goals. The ideal candidate will have a strong background in RV sales, possess exceptional leadership skills, and demonstrate the ability to manage multiple sales locations.
Job Responsibilities:
Sales Management and Strategy
The Director of Sales is directly responsible for the management of sales processes and expectations in all Dealerships throughout the organization.
Assist General Managers in planning, executing, organizing, and controlling the activities of the Sales Department to achieve the established standards for performance, including meeting the dealership's budget for gross profit, volume, and customer satisfaction standards
Manage and lead the RV sales team to meet and exceed sales targets
Develop and execute strategies to optimize inventory, pricing, and merchandising
Identify areas for improvement and develop sales plans and strategies to achieve sales goals
Set quarterly and annual sales goals and motivate the sales teams to achieve their goals
Collaborate with finance and executive teams to develop budgets and financial plans for business development and sales initiatives
Monitor expenditures and ensure effective resource allocation to maximize ROI
Help manage all other aspects and day-to-day operations of the department
Ensure compliance with all applicable regulations and company policies
Collaborate with other departments and corporate partners to drive overall business success
Customer Relationship Management
Work directly with employees and customers to develop relationships and help bridge disconnects in the sales process
Oversee the implementation and management of CRM systems to enhance customer engagement and retention
Review customer activity, anticipate customer needs, and improve customer satisfaction
Team Leadership and Development
Recruit, hire, train, motivate, counsel, and develop the sales management staff
Conduct regular staff meetings to review all aspects of operations and communicate in a timely manner
Develop future managers through job growth and performance; evaluate sales staff; be a role model
Conduct sales meetings to motivate and train sales professionals
Adhere to high ethical standards while maintaining gross profit and customer satisfaction
Create a positive sales culture and a 'team' atmosphere focusing on employee retention
Conduct timely and constructive performance evaluations
Operations and Control
Ensure Dealerships operate to corporate standards including RV showrooms and display merchandising
Audit the website, ensuring all specials are updated with pricing and compliant
Manage dealer expenses, with consistent monthly reviews
Assist in the development of advertising campaigns and other promotions to support the sales department
Work with the marketing department to design print and online promotional materials for the company's products and services
Attend and contribute to high-level corporate meetings
Work directly with the inventory team to assist with inventory forecasting on an individual location basis to ensure optimal stock levels
Provide weekly, monthly and quarterly reporting to the CMSO as directed.
Reporting and Analytics
Build and monitor daily, weekly, and monthly reports to track sales performance and results
Analyze sales data to inform strategic decisions and improve sales processes
Create sales reports and provide feedback to the leadership team at company meetings
Measure and track KPIs, reporting them to the Chief Marketing & Sales Officer
Lead weekly meetings with retail locations, communicated expectations to the GSMs and Sales Managers. Review staffing, scheduling, training, KPIs, results, and forward strategy
Monitor the market and competitor products and activities and provide detailed sales forecasting
Requirements
Minimum of 5+ years multi unit experience working in RV dealership management, Sales, and CRM software
Extensive RV sales management with a proven track record of consistent departmental sales growth
Experience with inventory management, forecasting at an enterprise level.
Proven track record of running large scale sales departments in the RV or automotive Industry
High School diploma or equivalent required
Strong leadership and team-building skills
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
Sales and trend forecasting abilities
Proven ability to drive the sales process from inception to execution
Experience with mentoring, coaching, and management of large scale sales teams
Proven track record of achieving goals
Excellent organizational and interpersonal skills
Analytical and data-driven decision-making approach
Customer-centric mindset and commitment to excellence
Ability to work in fast paced, high energy environments
Self-motivated, goal-oriented, results and accountability focused.
Current, valid driver's license
All potential employees must pass pre-employment testing, including a background check and drug screen
Willingness to travel as directed.
Verifiable references upon request
Benefits
We offer a competitive salary and an excellent benefit package including:
Major Medical-Dental-Vision Insurance
Life Insurance
Paid Vacation
Paid Holidays
401K (profit sharing)
Christmas Savings Plan
Employee Discounts in Company Store
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. A Drug screen, driving record and background checks may be conducted prior to, and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
Seniority level
Director
Employment type
Full-time
Job function
Sales
Industries
Non-profit Organizations and Primary and Secondary Education
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