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Essential Skills: Need to have 5+ years of experience and knowledge in Troubleshooting softwares, printer, projectors, and issues over remote and over call support to customers. Experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues. Experience in Executive and site support analyse, troubleshoot, and evaluate computer network problems on Wi-Fi devices and network issues Understanding of End User Remote support, and when necessary, onsite support or dispatch Provider support specialists to provide Authorized Users with operational and technical support to resolve Incidents and meet the Service Levels. Experience in support for installation, troubleshooting and maintenance of software and hardware in the Warehouse centers, Printer, scanners, and other specialized systems. High level understanding of the Networking Concepts
Thank you,
Pallavi Verma, Sr. Technical Recruiter
Syntricate Technologies Inc.
Phone#: (781) 552-4333| Email to: pallavi@syntricatetechnologies.com
MBE & E-Verify Certified
IT Services & Solutions | IT, Non-IT & Medical Staffing services
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Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
Information Technology & Services
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