Impact Director

Application Instructions

• Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.
• Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location: Hybrid On-Site/Remote

Position Overview

The Impact Director (ID) is responsible for the overall management of the day-to-day programmatic operations, ensuring the achievement of City Year’s mission and overall service excellence through the successful implementation of the Whole School Whole Child service model by managing and developing Impact Managers and corps members to build and cultivate strong school partnerships and developing a group of committed, idealistic leaders and school practitioners; the successful completion of transformational physical service days and volunteer engagement; and ensuring an impactful and inspirational corps experience as well as corps member development. Impact Directors supervise Impact Managers, oversee the members in their program, ensure a strong service impact, create opportunities for engaging outside volunteers/visitors, foster opportunities for member development and support the overall efforts of City Year’s mission statement.

What You’ll Do

Service Delivery & Impact

Drive the implementation of City Year’s Whole School, Whole Child Tier 1 supports and Tier 2 interventions with a high degree of quality to the right students, in the right dosage, across the Village.

• Ensure the quality and consistency of specific components of the WSWC model across all school sites within village. Including but not limited to:
• School climate activities and organizational initiatives (Tier 1 events)
• Extended Day programming
• SEL programming implementation
• Academic Interventions
• Conduct Observations of AmeriCorps Member Tier 1 and Tier 2 service with Impact Managers
• Share explicit strategy ideas with Impact Managers based on observations and data.
• Use City Year Culture and Values to support and carry out service implementation.
• Effectively gather, analyze, and utilize data.
• Manage and track progress to Impact Operating Goals at individual schools and across the Village.
• Oversee collection and input of data by Impact Managers, meeting all deadlines laid out by Evaluations Manager and Managing Director of Impact
• Utilize data to inform decisions, strategy, and coaching/support of Impact Managers.
• Leverage Site Evaluation Manager as appropriate to train the CY team on how to use student progress monitoring systems.
• Implement feedback and accountability structures to ensure AmeriCorps Members and staff within village remain on track to achieving goals.

Staff and AmeriCorps Member Development and Experience

Lead, manage, and coach a team of up to 3-4 Impact Managers and 60 AmeriCorps members resulting in achieving of service performance requirements, meeting organizational standards, a meaningful experience, and reaching their leadership development potential.

• Lead weekly one on ones to coach, mentor, and support team of Impact Managers in pursuit of improved AmeriCorps Member program delivery, leadership, and experience.
• Conduct monthly observations of AmeriCorps Member service implementation with Impact Manager at each school, identifying opportunities for growth and development for both corps and staff.
• Use the performance management process to coach team members to meet individual development and performance goals.
• Hold bi-weekly Village Meetings addressing trends and fostering necessary mindsets and skills in Impact Managers.
• Co-develop a comprehensive plan for Impact Team professional development with Impact Leadership team, leading portions of the development plan within Impact Team Meetings.
• Work with Learning and Development Team and Impact Managers to coordinate quality training and development experiences for ACMs across the village.
• Build a positive culture across village in which Staff and AmeriCorps Members feel valued, supported, challenged, and successful.
• Consistently use elements of City Year Culture/Values to support the growth and development of team members.

Partnership Cultivation and Management

Foster deep, mutually beneficial, transformational partnerships with Miami-Dade County Public School leadership and the leaders at the school sites within the village.

• Coach Impact Managers and Team Leaders on how to build school relationships by understanding and meeting teacher and school’s needs.
• Adapt the WSWC model where necessary to meet changing conditions and needs across the village.
• Work in partnership with Miami-Dade County Public Schools Support Team including Instructional Supervisors and Curriculum Support Specialists.

Team Leadership

• Model and drive City Year culture at a local and national level.
• Engage in bi-weekly Directors Meetings to support continued advancement of the site.
• Partner with Impact Leadership Team to plan and execute Impact Team Meetings that ensure alignment across the department and consistent development of Impact Team.
• Lead high priority projects across the site in a manner that is collaborative and inclusive of the ideas and perspectives of all members of the impact team, including Team Leaders and AmeriCorps Members (when applicable).
• Work closely with Impact Directors from other villages to align Village Meetings.
• Manage village and school team budgets responsibly, supporting broader site sustainability.

Organizational Stewardship

• Engage actively as a member of the City Year Miami team and national network by participating in conference calls, responding to e-mails, and completing other tasks as necessary.
• Lead on select site and network initiatives.
• Engage fully in the recruitment and confirmation of Returning AmeriCorps Members across the site by interviewing and taking part in selection committee.
• Assist with MLK Day, Opening Day, Annual Gala and other side-wide designated events.
• Attend overnight events including Academy (a conference for all City Year staff held in Boston for one week in the summer), and other local and national events.

Qualifications

• Bachelor's Degree required
• Master’s Degree in Education, Social Work, Urban Studies, Youth Work, or other related field a plus.
• Experience in education and/or non-profit management preferred.
• City Year / AmeriCorps experience a plus.
• Demonstrated ability to work with and inspire a diverse team of young adults in educational, community service, or youth development organization.
• Demonstrated management and team leadership experience.
• A strong track record of coaching other adults to reach specific outcomes and goals.
• Experience bringing together and facilitating diverse groups of individuals for a common purpose.
• Strong strategic thinking, communication, and creative problem-solving skills in ambiguous, entrepreneurial, and dynamic environments
• Excellent interpersonal skills, including the building of collaborative structures, team environments, and partnerships.
• Ability to work with and interact with multiple, diverse stakeholders.
• Flexibility, persistence, and the ability to prioritize and take initiative in a fast-changing environment.
• A process and detail-oriented approach to project planning and management of outcomes and milestones.
• Demonstrated passion for work that directly benefits the students and communities City Year serves.

Benefits

Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

• Employment at City Year is at-will.
• City Year does not sponsor work authorization visas.