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Job Location: Montreal ELNA HQ (Must be located in Montreal, QC)
Job Type: Full Time Permanent
Schedule: Monday - Friday, Hybrid,(3-4 days in office, 1-2 days from home weekly)
JOB PURPOSE:
As a direct report to the Chief Technology Officer (CTO), the Director of Clinical Technologies assumes a critical role in the oversight of existing clinical technologies, particularly Electronic Medical Records (EMR). This role entails spearheading the development and implementation of innovative clinical applications and systems across the ELNA Group.
Responsibilities include defining and prioritizing use cases, as well as identifying and integrating solutions for these cases. Close collaboration with business leaders, IT teams, physicians, and management is essential to translate business requirements into a cohesive IT vision and strategic initiatives. Leading a team consisting of EMR Analysts, business analysts, project managers, and external developers, the Director also manages external partnerships with key technology vendors to ensure the successful delivery of advanced technology solutions. The primary objectives are to enhance patient care delivery and drive operational efficiency through optimized technology utilization.
PRINCIPAL RESPONSIBILITIES:
Organizational Leadership:
Provide visionary leadership and strategic direction in the development, enhancement, and maintenance of EMR services, applications, and systems architecture. Manage and mentor a team of EMR Analysts, business analysts, and project managers, fostering a culture of innovation, collaboration, and excellence
Champion cybersecurity best practices and ensure the integrity, confidentiality, and availability of sensitive patient data within EMR systems
Collaborate with cross-functional teams to streamline processes, optimize workflows, and enhance user experience within all clinical applications
Stay abreast of industry trends, regulatory changes, and technological advancements in healthcare IT, providing thought leadership and recommendations for continuous improvement
Balance multiple conflicting requirements and priorities
Commitment to the company’s corporate values
Advocate for the Physicians’ and Clinic’s best interest in front of ELNA leadership
Project Management:
Collaborate with internal stakeholders to identify and prioritize business needs, translating requirements into actionable IT strategies and initiatives
Oversee the design, development, testing, and deployment of EMR solutions, ensuring alignment with industry best practices, regulatory requirements, and organizational goals
Lead the evaluation and selection of external vendors and development partners, managing vendor relationships and negotiating contracts to ensure optimal service delivery and cost-effectiveness
Drive the adoption of advanced technologies and architectural frameworks to enhance EMR capabilities, scalability, and interoperability
Provide strategic guidance on the integration of emerging technologies, such as artificial intelligence (AI), machine learning (ML), and data analytics, to enhance clinical decision-making and patient outcomes
KNOWLEDGE, SKILLS AND EXPERIENCE:
10+ years of experience in healthcare IT, with a focus on clinical applications and systems development and management
Demonstrated expertise in Electronic Medical Records (EMR) services, application development, and advanced technology architecture
Proven leadership experience managing multidisciplinary teams, including EMR Analysts, business analysts, project managers, and external developers
Strong understanding of healthcare regulations (e.g., HIA, PHIPA, PIPEDA and Quebec Law 25) and experience ensuring compliance within EMR systems
Excellent communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence diverse audiences at all levels of the organization
Capacity to adapt to a rapidly changing environment
Collaboration and talent to deal with complex situations
The ability to perform as an IT Consultant to the business
Experience with healthcare interoperability standards (e.g., HL7, FHIR) and data exchange protocols
Familiarity with agile development methodologies and project management frameworks (e.g., Scrum, Kanban)
Knowledge of healthcare quality metrics, performance measures, and reporting requirements
Experience with the Due Diligence process for mergers and acquisitions
Demonstrates an entrepreneurial mindset, adept at navigating ambiguity when necessary, and enthusiastic about establishing structure and processes where required
Proficient in building organizational frameworks, including recruitment, and hiring processes tailored to specific needs
Experience running healthcare accreditations and audits
Education/ Certifications
Master's degree in Healthcare Informatics, Computer Science, or a related field preferred or equivalent experience
Project Management Professional certification or equivalent experience
CONTEXT AND ENVIRONMENT:
The Director of Clinical Technologies operates in a fast-paced, dynamic environment where attention to detail, strategic thinking, and the ability to lead and inspire teams are essential for success. This role requires a proactive approach to problem-solving, a commitment to excellence, and a passion for leveraging technology to drive positive outcomes in healthcare delivery.
INTERNAL COMMUNICATIONS:
All levels/departments of ELNA
Physicians
Head Office (IT, Accounting, HR)
EXTERNAL COMMUNICATIONS:
Vendors
Suppliers
Health System Stakeholders (government and private sector)
Prospective Clients
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Seniority level
Director
Employment type
Full-time
Job function
Information Technology
Industries
Internet Publishing
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