QuickSTAT Air Logistics Healthcare Manager

Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at QuickSTAT. Our Schiller Park branch is looking for a new Customer Relationship Manager QuickSTAT to join our Air Logistics team.

Your Role

You will manage and monitor key account customers and ensure compliance with all agreed company policies. Ensure that the needs of QuickSTAT customers are being satisfied consistently and that excellence in customer service is promoted throughout the organization. You will work collaboratively with operations and sales management to ensure maximum client satisfaction.

Your Responsibilities

• Develop and maintain relationships with main clients
• Run daily activity reports and maintain overall awareness of live shipments
• Complete and send client reports
• Attend off site client meetings
• Provide shipment specific updates where required
• Escalate all client issues to the QuickSTAT management team and applicable Business Development account Manager
• Report to Regional Director of Operations
• This is a 24/7/365 Facility and scheduling flexibility is required
  
  

Your Skills And Experiences

• Associate's Degree or Equivalent experience
• 2+ years of Customer Service
• 1+ Year of Air logistics experience in a Next Flight Out (NFO) setting
• 1+ Year Experience in the BioPharma industry
  
  

Good Reasons to Join

At QuickSTAT we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $50K and $63K. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. QuickSTAT reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.



Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.