Sr. Salesforce Administrator

Campus is on a mission to maximize access to a world-class education.

We are a tech startup and a fully accredited online community college. At Campus, students come first, and we mean it. We power two-year degree programs featuring live, online interactive classes led by faculty from top-ranking schools in the country (think Princeton, NYU, UCLA, Spelman, and more) – all at community college costs.

We’re backed by an investor team that believes deeply in our vision for the future of education -- our investors include Sam Altman, Founders Fund, 8VC, Bloomberg Beta, Precursor Ventures, Reach Capital, Rethink Education, Betaworks and others. We're also supported by a group of amazing angels including Jason Citron (CEO of Discord) and Rob Hayes.

Position Overview

We are seeking a highly experienced and expert-level Senior Salesforce Administrator to join our dynamic team. The ideal candidate will possess in-depth knowledge and extensive experience in Salesforce administration, Pardot administration, Marketing Cloud administration, and related communication tools such as SMS Magic and Ring Central. This role requires a proactive, detail-oriented individual who can manage and optimize our Salesforce environment to support our business operations and marketing efforts effectively.

What you’ll do

• Manage and configure Salesforce platform, including user setup, roles, profiles, permissions, workflows, validation rules, and security settings.
• Work with business owners to ensure that our Salesforce set up is optimized to meet our growing organizational needs
• Create documentation outlining existing Salesforce set up, process, flows and data definitions
• Work with our engineering teams to tightly integrateSalesforce to our eLearning/Student Information System platforms
• Perform regular system audits, data integrity checks, and database de-duping/cleanup.
• Create and maintain complex reports and dashboards to support business requirements.
• Provide technical support and training to Salesforce users across the organization.
• Ensure data synchronization between Marketing Cloud and Salesforce CRM, maintaining data accuracy and consistency.
• Ensure integrations between Salesforce and third party communications tools are working seamlessly; troubleshoot issues as they arise.

About you

You’ll fit right in if you are/have:

• Minimum of 3 to 5 years of experience as a Salesforce Administrator
• Experience with high price point B2C or B2B sales
• Extensive experience with Pardot, Salesforce integrations, Marketing Cloud, Email Studio, Journey Builder, Automation Studio, and other modules
• Experience supporting multiple cross functional departments and directors
• Experience being both an individual contributor and management
• Experience integrating third party communications tools (SMS, telephony) into Salesforce
• Bachelor's Degree preferred
• Salesforce Administrator Certifications preferred (Salesforce Associate, Administrator, Advanced Administrator, CPQ Specialist, Marketing Cloud Administrator or Platform App Builder)
• Must be comfortable working a flexible schedule

Location

• NYC | Onsite Tuesday, Wednesday and Thursday in our Tribeca office

What you'll get:

• Opportunity for impact– as an early team member, you’ll be an integral player in bringing our vision to life
• Medical, Dental, and Vision Insurance
• $90,000 - $120,000 base salary and competitive equity package
• In-office catered lunch
• Unlimited PTO and hybrid work schedule

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Campus celebrates and embraces diversity and is committed to building a team that represents a variety of experiences, backgrounds, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, gender identity, gender expression, sexual orientation, non-disqualifying physical or mental disability, national origin, political affiliation, veteran status, or other applicable legally protected characteristics.