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For two consecutive years running, Five Star Bank has been recognized locally as a Top Place to Work in Rochester and Buffalo, and nationally as a Great Place to Work. These certifications highlight our dedication to fostering a supportive, inclusive, and rewarding work environment!
Position Title: Chief Information Officer
Reports To: Chief Financial Officer
Department: Information Technology
FLSA Status: Exempt
Purpose:
Five Star Bank is seeking an experienced and innovative Chief Information Officer (CIO) to join our leadership team. As the CIO, you will be responsible for leading the development and implementation of our technology strategies, systems, and processes. You will also be responsible for creating and maintaining a reliable, secure, and cost-effective information technology infrastructure to support our organization's long-term objectives. A successful candidate must have a deep understanding of IT, the banking industry and technology trends. This position requires excellent communication and interpersonal skills, as well as a passion for driving innovation and collaboration. The ideal candidate is a highly motivated, organized, and detail-oriented leader. This leader will shift the mindset and operating model of the Technology Services organization by collaborating with business and department heads to inform their strategy development and jointly develop “technology forward” approaches to maximize impact.
Supervisory Responsibilities:
Degree of Supervision Received: Minimal
Supervision Received: Chief Financial Officer
Degree of Supervision Given: Minimal
Supervision Given to: Systems Engineering, Software Engineering, IT Support, Network, Enterprise Data, Full Stack Development
Essential Functions:
Leads and executes the technology strategy, enterprise data and overall technology operations of the bank. Provide leadership, direction, coordination, and control over the Bank's technology programs, budget, services, and resources necessary to support the mission and operations of the Bank (and applicable policies, directives, and regulations).
Leads the development of the IT strategic plan and roadmap, while ensuring integration with the enterprise’s strategic planning process, and the resulting business strategies.
Oversees the data and technological architecture across the overall enterprise.
Responsible for the operating model for information and technology to foster business-oriented and digital-ready culture, mindsets, and practices. Oversees the development, implementation, and maintenance of technology systems, infrastructure, and applications. Ensures the security, availability, and reliability of the bank's technology platforms.
Implements and maintain robust controls, policies, and procedures to mitigate technology-related risks.
Responsible for overall people management strategy for IT and IS teams, including development, motivation and retention of staff. Continually assesses the team to ensure a pipeline of future technical/business leaders.
Serves as a technology expert and advisor to the bank's Executive team and Board of Directors, presenting technology strategies, initiatives, and performance updates to the Board and Board Committees.
Promotes and oversees strategic relationships between internal IT, IS and firm’s external entities, including regulators, vendors and partner organizations. Establish solid partnerships with Bank line of business leads, including BaaS / Fintech channel, to inform build vs buy decision making.
Provide bank technology subject matter expertise in mergers and acquisitions, ensuring seamless integration of technology systems and operations.
Consults with the leadership team to prioritize IT and IS initiatives including coordinating the evaluation, deployment, and management of current and future technology systems across the organization.
Job Related Qualifications – Education and Prior Experience:
Education: Bachelor’s degree in technology related field required. Master’s degree in business administration or other post graduate certification is preferred.
Prior Experience: 15+ years of leadership of diverse technology teams and/or one or more technology departments. Extensive team leadership experience including routine interaction and presentation with executive level stakeholders. Technology experience with proven direction and delivery of a strong strategic and business vision. Strong project management, data analytics and budgeting experience. Experience working in a regulated organization.
Competencies:
Excellent listening, verbal and written communication skills including presentation skills
Responds to requests for information in a timely and professional manner
Ability to take initiative, use strategic thinking and a strong work ethic to advance enterprise systems delivery
Ability to lead and work with all levels of staff and management to ensure the delivery of the strategic plan
Ability to work in a leadership capacity as well as being a hands-on contributor to the Technology team as necessary
Excellent organizational skills with the ability to manage multiple priorities, meet established deadlines and lead others to meet established deadlines with quality solutions
Business acumen relative to the financial services industry including financial budgeting and planning
Benefits:
Medical, Dental, and Vision Insurance
Health Savings Account
Flexible Spending Account(s)
Company Paid Life Insurance, Long Term Disability, and Short Term Disability
The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.
This job description is not exhaustive. The Chief Information Officer may be required to perform other duties as assigned.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Banking
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