Operations Support Specialist | Mechanicsville, VA

Overview

WHO WE ARE

Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.

We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence—performing our best to bring world-class entertainment to our guests.

What We Look For

Total rock stars. We’re on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.

We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that’s you?

What To Expect

We’re a billion-dollar company with the soul of a start-up, which means we’re a tight-knit team that moves quickly. Each day brings something new and unexpected—and this is where we thrive. We dream big and so should you. If you’re ready to collaborate, innovate, own your projects, and think outside the lanes, then it’s time for us to talk.

Check Us Out!

SUMMARY: The Operations Support Specialist ensures the efficiency and effectiveness of Bowlero Corp's operations processes, with a specific focus on purchasing. This position works collaboratively with field personnel, account representatives, suppliers, and management teams to provide comprehensive support, with a commitment to delivering cost-efficient goods and services to meet the company's objectives .

Essential Duties And Responsibilities

Collaboration and Support:

• Work collaboratively with field personnel, account representatives, suppliers, and members of the management/division team to provide purchasing support and ensure efficiency.
• Assist with ongoing maintenance of the Requisition Self Service system (RSS) and field inquiries related to RSS as needed.
• Assist with center new openings and closings as needed.
• Fulfill all related business requests made by the VP of Ops Support.
• Provide up to 25% of work devoted to Guest Service and Mailroom support as needed.
• Other duties may be assigned.
  
  

Program Management:

• Manage the outgoing purchase order program to ensure all purchase orders are correct and have transmitted successfully. Assist with corrections and changes as needed.
• M anage the Supplier Master in ERP (JD Edwards) and the Purchasing Inbox.
• Process vendor setups and changes in the Supply Master.
• Maintain Commodity Tree setup and center assignments.
• Upload vendor pricing within ERP (JD Edwards) /RSS and maintain Item Master/Supplier Pricing.
• Assist with new vendor Credit Applications as needed.
• Update and maintain the department intranet site ensuring all information is current and accurate .
• Update vendor COI (insurance information) in ERP (JD Edwards) and maintain the contract workbench system.
• Update and maintain PBA member records in ERP (JD Edwards) .
• Generate Crystal Reports as needed.
  
  

Coordination with Accounts Payable:

• Work directly with Accounts Payable staff on purchase order invoice issues.
  
  

Extended Workdays:

• Ability to work extended workdays to support business needs.
  
  

Supervisory Responsibilities:

• None
  
  

Qualifications:

• Highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees).
• Solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.).
• Strong computer skills, including proficiency in Microsoft Office (especially Excel), internet, and ERP (JD Edwards).
• Strong team player and people developer with a high level of profit and loss capability and sales and marketing skills and abilities.
  
  

Education and Experience:

• Must Haves:
• Education: High School or GED
• Experience: 2 years of experience in purchasing, operations, or a related field
• Nice to Haves:
• Education: Associates Degree in Business Administration or related area
• Experience: 3 or more years of experience in purchasing, operations, or a related field
  
  

Work Environment/Physical Demands:

• General office environment where you will walk, bend, and stand for periods of time.
  
  

With over 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn’t feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.

Bowlero offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Our company culture reflects our commitment to world-class entertainment. We’re more than just coworkers; we’re a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks (like discounts on bowling, parties, and other good stuff).