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Senior Talent Acquisition, Learning & Development Manager
The Account Project Manager oversees and delivers multichannel marketing campaigns across various verticals. This person is highly customer-centric and thrives working closely with clients, internal operators, and vendors to ensure successful project implementation and execution. An Account Project Manager consistently delivers excellent customer service and amplifies our reputation as a leading media and marketing resource for local and national advertisers, building and strengthening these external relationships to form lasting partnerships.
They will leverage their client service or enablement experience to partner with sales in handling all aspects of a marketing campaign’s lifecycle, from setup and coordination with various departments through delivery and reporting, ensuring project objectives are met and fully delivered. They are
well-spoken, proactive, detail-oriented, comfortable with multi-tasking, and highly organized, and they thrive in a client-focused, fast-paced environment.
Must haves include hands-on experience with campaign management, advertising product knowledge, and 2-3 years of support experience in a sales or media environment, with a proven track record of nurturing strong working relationships with internal teams, clients, and external partners.
Just a bit more about what you’d be getting yourself into …
Collaborate and coordinate with internal and external teams to execute all aspects of advertising and digital marketing campaigns to ensure a timely start and full delivery
Serve as a singular point of contact for all information and processes regarding campaign execution
Manage and process creative requests while guiding advertising best practices and proof deliverables for brand consistency and strategic alignment
Establish trust and rapport with day-to-day clients; assist with the resolution of any issues that arise
Manage campaign projects in the project management tool working with various marketing service departments, sales, and media operations to ensure campaign tracking, monitoring, and reporting of all campaign performance
Assist Sales teams in achieving revenue targets and confirm all internal and external stakeholders are aligned to project success metrics
Continually review campaign and project performance to ensure budgets and metrics are pacing to goal; troubleshoot any issues that arise
Communicate campaign goals, progress, and results effectively to internal stakeholders
Execute campaign strategy and set clear and achievable campaign goals
Provide other operational support to the Sales, Operations, and Finance teams as needed
Provide campaign wrap-up reporting and manage communication and project completion in the project management platform
Responsible for taking inquiries and requests from customers and addressing their concerns
Assist with new client onboarding and communicate key deliverables, requirements, and project timelines across cross-functional teams
Gain and maintain client industry knowledge
JOB REQUIREMENTS
Here’s our list of preferred skills and experience: (Please note this is not a checklist of requirements, but should be considered as a pool of preferred qualifications. If you can already do some of these things, great. If you're excited about figuring out how to do all of them, great! We would love to hear from you either way.
Bachelor's Degree Required
Must have prior client services experience: 2+ years in digital marketing preferred; 2-3 years of advertising operations or support experience in a sales or media environment
Prior experience with digital marketing solutions, various advertising products, project management platforms, and CRM tools preferred
Comfortable building and maintaining strong internal and external relationships
Able to understand data and project performance and identify critical insights within the results
Time management and organizational skills; ability to move nimbly in a fast-paced environment and effectively manage time across multiple project workstreams.
Dependable, punctual, and exhibits an ability to work under pressure with strict deadlines
Flexible in adjusting to shifting priorities, goals, procedures, and essential duties
Able to interact productively and positively with fellow employees and all levels of management
Must be capable of effective and independent problem-solving and active collaboration on solution development
Proficient in MS Office (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides)
About Medium Giant
We help brands relentlessly pursue what’s possible; to transform uncertainty into opportunity and risk into reward.
Fueled by curiosity, we dig deeper. Investigate further. Challenge convention. Questioning everything is how we create positive change in your business.
We are a unique full-service marketing and media consultancy with offices in Dallas, Denver, and Tulsa; filled with 180 curious people focused on connecting businesses with the right consumers at the right time in the right place with a full portfolio of media, marketing, and creative capabilities.
Seniority level
Entry level
Employment type
Full-time
Job function
Project Management, Advertising, and Product Management
Industries
Advertising Services
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