Head of Research - AI
Head of Research - AI
Bethpage Technologies Inc
Santa Clara, CA
See who Bethpage Technologies Inc has hired for this role
Location: Santa clara, CA
Role Overview
As the inaugural Head of User Research , you will design the research infrastructure
for our cutting-edge AI products. Reporting to the Chief Operating Officer, your mission is to
decode and foresee customer needs, weaving these insights into our product, business, and
design strategies. Your leadership will cultivate an environment of empathy, innovation, and
significant impact, seamlessly integrating human experiences with AI technology. This
pivotal role is key to guiding AI product innovation, ensuring our solutions are firmly
anchored in user insights and empathy.
Key Responsibilities
- Define and promote the vision and strategy for inaugural Research & Insights
establishment of research strategies, OKRs, and roadmaps.
- Assemble a world-class research team, fostering a culture of curiosity, empathy, and
- Oversee critical research initiatives, collaborating with various partners and research
- As a foundational member of the organization, play a versatile role by
that cohesive insights fuel innovation and customer engagement.
- Advocate for user insights, employing a mix of quantitative and qualitative research
- Launch research programs that centralize the customer in our strategic endeavors,
- Elevate the customer's voice through compelling storytelling and empathetic
Qualifications
- Minimum of 15 years of user research experience, showcasing a portfolio filled with
- Minimum of 5 years in a leadership position, proven success in building and leading
- Adept in various qualitative and quantitative research methodologies, with a knack for
- Some familiarity with AI/ML landscapes, preferably with experience in creating
- Solid understanding of user research methods (both qualitative and quantitative),
- Exceptional skill in managing ambiguity, adapting to organizational changes, and
- A strong proponent of diversity, with experience in global research and managing
Preferred Qualifications
- Direct experience in developing AI tools or products, showcasing a talent for merging
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Research, Analyst, and Information Technology -
Industries
IT Services and IT Consulting
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