Business Analyst

100% Remote – Wisconsin Residents only – No Relocation – Need Local DL

WORK ARRANGEMENT: 100% Remote. The candidate must be a current Wisconsin resident and remain as such for the duration of the contract. No relocation is allowed. client may require onsite work in the future (at the client location above).

Must have vakid LinkedIn

Feel free to share with me candidates if they meet the following criteria:

• The candidate is currently in Wisconsin (lives here) and would remain as a resident during the contract.
• The candidate has:
• 5+ Years in Business Analyst Roles
• CCBATM OR CBAP Certification
• Of the following list, the candidate has a history with one of these items:
• KPI or Dashboard Experience
• PMP Certification
• Prior State Government Experience
• Required Skills -- Security Analyst Roles, Cybersecurity Exposure, Access Privileges, Access Reviews, etc.
• Nice To Have Skills -- Active Directory, User Account Auditing, Risk Assessments, Scripting (VB, PowerShell), Data Analysis, Security Operations, etc.
  

DETAILS

Under general supervision from the deputy director of the Office of client on enterprise projects, initiatives, and processes, this advanced-level position works as a liaison amongst technical and business stakeholders to facilitate the development of business requirements, lead business process redefinition studies, and analyze the use of new technology for new or enhanced systems services. This position is responsible for working with business leads and subject matter experts (SMEs) from various Client program areas to understand business structure, policies, and operations to develop solutions to business-related issues and achieve Client and business unit strategic goals and initiatives including but not limited to defining/refining metrics and creating dashboards and standard operating procedures for projects, leading the creation and assisting with the execution and completion of user acceptance testing (UAT), and assisting project managers and business units with defining project benefits and costs. Responsible for understanding current and future processes, including processes for the entire enterprise. The work product will impact the enterprise, extra, and/or inter-agency business on critical business activities.

This position, along with business leads and SMEs, will analyze current business processes and identify changes in business processes and IT systems that will improve Client’s ability to meet customer needs and improve operating efficiency in a member-centric organization. This may include developing use cases and test plans to illustrate current state to future state definitions and developing and validating detailed system requirements and design specifications. This position interacts with business users to assure a mutual understanding and agreement on requirements and specifications and, at an expert level, provides consultation, direction, and guidance to business managers.

This senior-level position performs difficult and complex work reviewing policies, priorities, recommendations, and solutions to IT and business-related issues. This person will be the principal authority in analyzing business process definition/redefinition projects with little supervision and provide expertise in multiple projects with moderate to complex scope and complexity. This position requires knowledge of project management principles (PMP would be nice-to-have), methods, and practices.

This position requires ensuring effective and efficient interactions with staff and management at all organizational levels and areas of Client.

Required Skills: (Need Majority; 5+ Years)

• Lead, facilitate, and coordinate the gathering of business requirements. Validate the requirements and assist with the functional design of solutions.
• Develop, execute, and document test plans; organize and oversee end-user testing and acceptance; track defects and coordinate resolutions.
• Research, perform analysis, and provide recommendations for solutions that meet business needs and fit within the system/software capabilities.
• Certification of Competency in Business AnalysisTM (CCBATM)
• Certified Business Analysis ProfessionalTM (CBAP®)
• Business analysis on large and complex IT projects.
  
  

Interview Process

• Via MS Teams
  
  

Qualifications

Goals and Worker Activities

• 30% GOAL A: Leadership, facilitation, and coordination of business and operational teams to ensure that Client’s business needs are being met
• A1. Lead, facilitate, and coordinate team meetings to prioritize work requests in partnership with the business leads from assigned business areas.
• A2. Serve as the key integration point between the business areas, operations teams, and IT.
• A3. Develop and maintain a deep understanding and expertise of applicable operational processes, procedures, and controls.
• A4. Work with key stakeholders to fully understand and analyze the business case for each work effort.
• 25% GOAL B: Leadership, facilitation, and coordination of business process and systems analysis
• B1. Lead, facilitate, and coordinate business requirements at the appropriate level of detail for each work effort, ensuring the cross-functional impacts and any required coordination/integration effort have been identified ahead of the solution.
• B2. Work with internal and external stakeholders to gather and validate business requirements and assist with the functional design of solutions.
• B3. Partner with the technical lead to provide input into the functional aspects of solutions design.
• B4. Proactively identify opportunities for process, system, or other enhancements to help the business mitigate operational risk and achieve its goals.
• B5. Partner with the technical lead to create or update documentation relating to workflow, process, and detailed procedures resulting from implemented initiatives before deployment.
• B6. Develop end-user training materials in partnership with the transition manager and assist with coordinating user training if needed.
• B7. Serve as an internal expert on the integrated end-to-end processes, controls, and solutions employed by Client to manage the business.
• 25% GOAL C: Management of quality control efforts
• C1. Develop, execute, and document user test plans, and organize and oversee end-user testing and acceptance.
• C2. Provide support to test teams as needed.
• C3. Coordinate resolution of issues uncovered during end-user testing.
• C4. Research escalated business issues and lead the creation of integrated models/workflows that resolve the root cause of these problems.
• C5. Participate in the evaluation, provide feedback, and resolve issues regarding vendor performance, escalating to the lead project manager as needed.
• C6. Independently resolve issues to remove roadblocks and provide reports or updates to the portfolio owner as needed.
• C7. Maintain and distribute metrics related to work requests/projects as agreed upon.
• 15% GOAL D: Participation in the Business Process and Analysis (BPA) Center of Excellence
• D1. Provide direction and training to other staff in the use of business analysis and process tools, techniques, metrics, standards, and best practices.
• D2. Promote, recommend revisions to, and lead the development of business analysis policies, processes/procedures, standards/guidelines, and tools/templates for OEI and the enterprise, ensuring consistency and repeatability.
• D3. Monitor business analysis processes, tools, standards, guidelines, and templates for adherence to industry and Client-specific standards.
• D4. Create common ground between business units and IT services to ensure IT staff have the requirements and information to deliver technical solutions supporting business needs.
• D5. Strive for continuous process improvement by identifying the root cause of problems and developing solutions, providing mapping services, and inspiring the organization with new ways of thinking and doing business.
• 5% GOAL E: Performance of special assignments and professional development
• E1. Stay abreast of business analysis trends and best practices.
• E2. Represent the Department on enterprise-wide and Department committees as assigned.
  

Knowledge, Skills, And Abilities

• Expert ability to analyze enterprise-wide business and technology issues in a large or complex organization and be able to document and communicate business knowledge.
• Demonstrated ability to identify appropriate members and develop effective teams with specific knowledge and skills needed to develop solutions and make recommendations.
• Ability to independently identify and obtain information sources to perform responsibilities effectively and efficiently.
• Comprehensive experience in business process analysis, new business process design, quality/process improvement, and change management.
• Advanced skills with Microsoft Office (i.e., Excel, Word, Access, etc.).
• Working knowledge of project management methods, tools, and techniques, including MS Visio; experience working with project management software.
• Skill in establishing and maintaining effective contact and communication with staff and management at all levels of the organization and with external groups/individuals.