israelvaz505
The internet is ok but the charge feels like robbery. Itd be much easier to have this connected to like my Google account or whatever, but you dont make it like this so there's the possibility of me forgetting to open it to pay and end up paying the fee. Also the app constantly doesn't work, I'm right now trying to click on the bill to pay it and it says sorry, an error occurred accessing the service. Its mad how no portuguese website or app is even functional.
1 person found this review helpful
Vodafone Portugal, Comunicações Pessoais, S.A.
August 31, 2024
Olá israelvaz505, lamentamos que a sua experiência com a app My Vodafone não esteja de acordo com as suas expectativas, trabalhamos diariamente para ir ao encontro das suas necessidades. Gostaríamos de perceber melhor a sua opinião, pedimos que a partilhe através do nosso formulário: http://vfpt.pt/formemail
Gonçalo
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This app is so slow that should be rebuilt from scratch at least in Portugal. It could also have a problem reporting section, with real person workers, not just robot chat. This should have a copy of the tech assistance requests in another European union country, other than Portugal. To keep relevant history. The chat in de the app is not available at the moment. It's probably some problem with the code or the build in Portugal as usual.
1 person found this review helpful
Vodafone Portugal, Comunicações Pessoais, S.A.
April 13, 2024
Olá, Gon, lamentamos que a sua experiência com a app My Vodafone não esteja de acordo com as suas expectativas, trabalhamos diariamente para ir ao encontro das suas necessidades. Gostaríamos de perceber melhor a sua opinião, pedimos que a partilhe através do nosso formulário: http://vfpt.pt/formemail
Slavomira Doktorovova
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Good app when it lets me login - and that's where the issue is. It requires a verification code, i receive 6 digits, the app wants 4.... Repeatedly. After an update this logged me off and I am unable to log in back since.
1 person found this review helpful
Vodafone Portugal, Comunicações Pessoais, S.A.
July 11, 2024
Olá Slavomira, sugerimos que teste o acesso via wi-fi e com dados móveis. Pedimos também que teste aceder via PC. Caso a dificuldade se mantenha, pedimos que nos reporte através do chat: https://tobi.vodafone.pt/