Desirae F
Pros 1. A way for young kids to learn some responsibility and independence while parents can maintain safety. 2. Great first "phone" 3. Easy to use 4. Overall I do recommend Cons 1. Often crashes or freezes 2. Multiple times I've gone onto the app to locate my child only to be told I have to update it first 3. My child and 2 friends all got the same watch but they can't contact each other via text.
1 person found this review helpful
Carl Létourneau
Sometimes the app logs me out and I won't receive new notifications from my son's watch. There is not text prediction/suggestion when typing a message to my son's watch. Sometimes the notification and the messages in the conversation are out of sync. The scrolling is weird when you are typing a message and you receive a new incoming message at the same time.
2 people found this review helpful
Xplora App
December 16, 2022
Hello,
Thank you for your feedback. This helps us to constantly improve our app.
If you ever have any questions, please feel free to contact our technical support at support.de@xplora.com.
We will be happy to help you!
Kind regards
Mark Davidson
This app was not to bad last year, but over the last few months it is absolutely terrible. How hard is it to fix these bugs? App constantly shows inaccurate location. Messages sent to and from the watch don't get delivered. Watch location shows in another province or dosint show any location at all. The latest updates have made this app unusable. Very frustrating and this needs to be fixed. As you can see by all the other reviews, this level of service is unnaceptable.
12 people found this review helpful
Xplora App
November 9, 2022
Hi Mark, thank you for your message & honest feedback, that is very sad to hear.
We are indeed very happy to help you & open for any improvement you'd like to share under support.uk@xplora.com or support.us@xplora.com.
There we can also assist with the location & are looking forward to hear from you!