Alice Lok
Poor experience overall. Asian version of Etsy. I am trying to buy something from several sellers but I am from overseas. So I contacted them for shipping which I am willing to pay for. It has been at least two weeks now and I even follow up and messaged the sellers again. No response from them. I can't even use my welcome bonus points. I don't know if it is the just sellers that I encountered or if others experiencing the same as well being overseas. Truly disappointed.
11 people found this review helpful
Hello,
Thank you for taking the time to share your experience. Please kindly contact us at service@pinkoi.com if you are having trouble to get in touch with the sellers. We will provide assistance as soon as we receive your request. Thank you. Your Pinkoi Team
Ham 2012
- Flag inappropriate
- Show review history
Very few products there with akawrd sorting. Moving back to eBay again :/ Already deleted my account and uninstall the app and don't need to send you guys anything. If you really don't know how awful your app is, it's your problem.
Hello,
Thank you for your feedback. Regarding the issue you mentioned, we will need a full view of your screen to assist you further with troubleshooting. Kindly provide a screen recording of the product sorting process and send it to service@pinkoi.com. This will greatly help our team in identifying the problem.
Thank you,
Your Pinkoi Team
Phil Chen
The App is very hard to use in the payment interface, especially when you type in English. Whenever I try to edit the recipient address, it automatically replaces my input for payer info, which requires me to re-type the whole thing again. Products are fine, the UI/UX needs improvement.
19 people found this review helpful
Hello,
Thank you for taking the time to share your experience. To allow us to assist you to solve your order problem, please kindly contact us at service@pinkoi.com and provide a video recording of the problem. We will reach you back as soon as we receive your request. Thank you. Your Pinkoi Team