2.7
29.8K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings.


Check your usage
See how much of your included data and international call minutes you have left.


Manage your plan
Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons.


Manage your prepaid service
Recharge your prepaid service using a credit card, voucher or PayPal. You can also view your recharge history.


Manage your nbn™ service
Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem.


The features of the app are subject to change. The app is free but download charges apply for downloading from the Google Play Store. Non Vodafone customers can download the app however data charges will apply as per your plan rate. When accessing the app overseas, international roaming charges will apply. When on Wi-Fi, My Vodafone may not continuously update if you’ve logged out of the app.
Updated on
Aug 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
29.1K reviews
Christopher Jones
September 11, 2024
When the app works it work, but that's the issue it hardly works, constant errors any extra security add to the app essentially make the app usable and then your forced to use the website to pay bills or look at your services and even then if the app is installed you're forced back to the app better to not have it installed. The app is pointless
1 person found this review helpful
Vodafone Hutchison Australia Pty Ltd
September 11, 2024
Let's make sure you can access the app whenever you need, Christopher. If you have any screenshots of those errors, send them through to reviews@vodafone.com.au and we'll get on to it.
Christine Waring
September 3, 2024
Downloaded this app several times over the last year but still cannot get it to open. When I finally manage it I get referred back to the website anyway. Takes an age to pay my bill. I remember that once upon a time it worked fine. Will probably uninstall again. I give up.
Vodafone Hutchison Australia Pty Ltd
September 4, 2024
Hey Christine, we'll get you back in. Try uninstalling and reinstalling, then request the login link via SMS or email. If you still need a hand after this, email us at reviews@vodafone.com.au with some example screenshots.
Sarah Murray
August 23, 2024
Useless. Always glitches and dropping out is bad enough but when the details of the services come up as completely different $ amounts to what you actually pay, it makes the app 100% useless! Had me running into my local Vodafone store stressed out because I apparently had a $400 bill according to the app when I didn't. And again as I write this it has my billing info completely wrong! Its an actual joke, pull your head in Vodphone and fix it.
1 person found this review helpful
Vodafone Hutchison Australia Pty Ltd
August 26, 2024
We'll take a look at this for you, Sarah. Send an email to reviews@vodafone.com.au with some example screenshots when you can.

What's new

This latest version includes:
- Updates to nbn® plans and offers