Play24: manage your account

4.6
734K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Do you use Play or Virgin Mobile services? Download the Play24 app and discover how easily and effortlessly you can manage your numbers. Not only will you find there the latest special offers and deals, but also a wealth of features to make your life easier.

Flexibility:

- Manage all your Play and Virgin Mobile numbers in a single Play24 app – whatever the service (subscription, mix, pre-paid) and type (fibre internet, Wi-Fi, TV, video services.)
- Activate and check the consumption of packages and services without text codes.
- The intuitive home screen allows you to check your account balance, available Internet and upcoming payment information at a glance.

Security:

- Pay your invoices in a secure manner.
- Resolve issues at your convenience – select from a range of available contact methods with Play and Virgin Mobile.
- Stay up to date with your data usage, package status and activity history, request an Internet package for use when you travel abroad.

Comfort:

- Check out additional packages like PLAY NOW, which allows you to watch TV on any device.
- Use the easy-to-read navigation to find what you need. Find out about the latest special offers and deals tailored to your needs.
- You can easily check the contract end date and see the offer prepared for you as well as chat with a consultant.

As your experience matters to us greatly, we are working on new features and improvements. Be sure to drop us a line at play24@play.pl if you have any improvements in mind.

We hope you enjoy the new app release. Rate us in the app store and share your thoughts on the most useful features.

Let’s Play!
Updated on
Oct 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
726K reviews
Lidiya Anikina
October 16, 2024
Terrible application. I am not understanding why should I constantly top up my balance? Even if I have, like now, almost 11 zloty on it, yet there is a constant expiration date?? I have already bought internet, sms, calls...and yet I have to again top up my balance, otherwise, it will be blocked?! On what basis? It's a total mix-up between 2 languages. You either make it only in Polish or in English, or give a language choice to your users.
2 people found this review helpful
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P4 sp. z o.o. operator sieci Play
October 16, 2024
Lidiya, please contact us on chat avaliable in Pomoc tab. We will try to help.
Ihar Kalesnikau
October 6, 2024
This is a scammer application. If you accidentally forget to buy a package yourself, it will activate some standard one and charge you 25 zł for a one hour call. It also often deactivate your tariff plans and it's difficult to find it again, so you can buy something what you didn't need
4 people found this review helpful
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P4 sp. z o.o. operator sieci Play
October 9, 2024
Ihar, napisz do nas w tej sprawie na czacie w zakładce Pomoc. Zweryfikujemy utrudnienia o których piszesz i postaramy się pomóc.
Kanstantsin Kulesh
June 11, 2024
Terrible experience. Poor customer support - no English support chat (call only? What about deaf or muted people?), getting only template responses like "please, try to reinstall the application". Unable to switch from basic to full profile, getting errors during validation, though all the data requested is valid and was provided by the support representative.
8 people found this review helpful
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P4 sp. z o.o. operator sieci Play
June 29, 2024
Kanstantsin, if you are unable to contact our hotline where consultants speak English, please contact us by e-mail. You can write a message to: ok@pomocplay.pl. We will try to help and support you via e-mail.

What's new

Do you pay for streaming services with Play or make your purchases in app store with us? Due to a change in regulations, we now allow you to give your consent to enable that convenient option. Plus, some customers will also be able to buy, completely online, fibre internet in Play24. For details, see the banners in the “For you” section. Feel free to update.

App support

About the developer
P4 SP Z O O
android.market@playmobile.pl
1 Ul. Wynalazek 02-677 Warszawa Poland
+48 790 006 619

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